Intercom, Inc.

DECEMBER 28, 2022

We’ve made it to the end of 2022 – 12 months in which everything changed for the tech industry. In this post, the Intercom Content Team picks our highlights from a busy 2022 – we published over 150 pieces of content, including guides about customer support and customer retention. Well that was quite the year.

Reporting Tools 118

Reporting Tools Technical Review ChatGPT Customer Experience 118

Gainsight

AUGUST 4, 2022

In the decade since Gainsight created the customer success (CS) category, the industry has matured from a reactionary stance, answering post-sales and services needs, into a proactive and sophisticated revenue-generating machine. . Leverage artificial intelligence and advanced analytics . Customer data is bigger than ever.

Reporting Tools 105

Reporting Tools Analytic Tools Research Software Data Visualization 105

The Product Coalition

AUGUST 12, 2020

Gibson sees digital transformation as the major blocker for businesses and enterprises looking to implement AI technology. Most (enterprises) still have many out of date IT practices,” he said, “making AI prohibitive to adopt.” As Konduit is an open-source company, their work can be easily found and accessed online.

Reporting Tools 105

Reporting Tools Research Software Artificial Inteligence Data Visualization 105

Usersnap

SEPTEMBER 1, 2022

Enterprise plans cost $1,200 per month. Lexalytics relies on natural language processing (NLP) to first parse the text before running sentiment analysis applications to try and hone in on what a customer’s intent was when posting a message. . The post The Top 19 Sentiment Analysis Tools for Digital Products in 2022!

Data Visualization 98

Data Visualization Feedback Software Analytic Tools Research Software 98

Bain Public

OCTOBER 18, 2022

AI Dev World is the world’s largest artificial intelligence event that targets AI developer professionals seeking to learn about the newest AI technologies, as well as software engineers and data scientists who are looking for an introduction into AI. Date: November 2, 2022. Conference Information. Session Information.

Artificial Inteligence 52

Artificial Inteligence Data Visualization Analytic Tools Healthcare 52

The Product Coalition

FEBRUARY 29, 2024

Leveraging the power of machine learning and natural language processing, GitHub Copilot suggests code snippets, provides real-time code examples, and assists developers in writing code faster and more efficiently than ever before. In 2022, Hacktoberfest attracted over 145,000 participants.

Software Review 147

Software Review Customer Experience Software Developers Software Development 147

The Product Coalition

MARCH 25, 2022

In this article, we’ll discuss the current state of the fintech market, the occurring trends for 2022 and beyond, and the number of resources needed for a successful project. At the beginning of this century, the term was used mostly for enterprise solutions, but with time, more customer-focused solutions appeared on the market.

Research Software 156

Research Software Feedback Software Reporting Tools Data Visualization 156

Userpilot

DECEMBER 18, 2022

After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Product Research 98

Roy Madden

APRIL 4, 2022

These Leo Concepts are machine learning models that encapsulate a broader understanding of each concept. A disambiguation model will be used to remove false positives for “amazon”, and only return relevant mentions of the company. Tracking the strategic moves of your competitors can be tedious and overwhelming.

Technical Review 78

Technical Review User Testing Engineering Artificial Inteligence 78

Reveal

OCTOBER 29, 2021

You may have heard already, Chartio is going away on March 1, 2022. If you haven’t seen our announcement , Chartio has joined Atlassian and the product will be shutting down on March 1, 2022. Some of the key embedded analytics features include self-service capabilities, machine learning, dashboard linking, and white-label capabilities.

Data Visualization 98

Data Visualization Analytic Tools Reporting Tools Research Software 98

Modus Create

AUGUST 24, 2023

Greg Sterndale, formerly CEO of Promptworks ( acquired by Modus in 2022 ), will take the new role of VP, Strategy Practice Lead, for our Digital Strategy Practice. I’m passionate about helping enterprises navigate their risks and opportunities via strategic roadmaps to measurably successful products.”

Strategy 75

Strategy Development Software Engineering Artificial Inteligence 75

Modus Create

DECEMBER 4, 2023

In 2022, Modus acquired software engineering company Tweag (which I founded in 2014) and further enhanced its open source footprint. Our work finds its way into real-world solutions for some of the world’s largest enterprises, including Marriott, Amgen, and Volkswagen. Examples include Micro Frontends and Generative AI.

Research Software 105

Research Software Software Review Development Data Visualization 105

eG Innovations

OCTOBER 27, 2022

Gartner Magic Quadrant for Application Performance Monitoring and Observability, 2022. Automated analysis using machine learning and AI technologies is an integral function of observability solutions. Gartner Magic Quadrant for Application Performance Monitoring and Observability, 2022. Monitoring vs. Observability.

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 52

Modus Create

FEBRUARY 7, 2022

Every company is a technology company in 2022. Over the last decade, Modus Create has expanded from a highly specialized team of open source app developers and product strategists into a global consulting organization enabling growth stage and enterprise clients to accelerate their digital transformation goals.

Analytic Tools 81

Analytic Tools Consulting Artificial Inteligence Healthcare 81

Roy Madden

MARCH 22, 2022

These Leo Concepts are machine learning models that encapsulate a broader understanding of each concept: ‘High Vulnerability’ is a Leo Concept that tracks vulnerabilities with a CVSS score above 8 or a CVSS score above 5 that includes a known exploit.

Research Software 93

Research Software User Testing Product Research Reporting Tools 93

Modus Create

MARCH 14, 2023

Each example showcases how an enterprise successfully adopted digital products, platforms, or processes to make a positive impact on its bottom line. In 2022, over 650,000 passenger connections were saved with ConnectionSaver, resulting in United achieving the lowest misconnect rate ever for the fourth quarter and full year.

Analytic Tools 98

Analytic Tools Reporting Tools Data Visualization Technical Review 98

Modus Create

FEBRUARY 5, 2024

Let’s dive deeper into five digital transformation trends shaping 2024 for enterprise leaders. According to a Forbes Advisor survey, 64% of businesses believe that artificial intelligence will help increase their overall productivity. PwC predicts AI will boost the North American GDP by 14% in 2030.

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Roy Madden

APRIL 4, 2022

AI Models are easier to use, more comprehensive, and less noisy than traditional keyword searches The power of (Feedly) AI Feeds is that Amazon and Product Launches are not simple keyword matches. These AI Models are machine learning models that encapsulate a broader understanding of each concept. and apple.com).

User Testing 54

User Testing Technical Review Artificial Inteligence Research Software 54

Userpilot

MAY 19, 2021

Are you a more low-cost small business option, or do you offer advanced features for enterprise organizations? Companies like Morning Brew have grown into multimillion-dollar enterprises based on the SaaS marketing content they share in their newsletter. Now – how does your solution differ from the competitors?

Research Software 119

Research Software B2B User Testing Customer Experience 119

Userpilot

OCTOBER 4, 2022

4 Top tools to measure user experience in 2022. The subscription packages start from $249 for Traction, $449 for Growth, and $1,000 for the Enterprise package. They also offer a custom package, called Scale, for larger enterprises looking for a customized plan. Userpilot – for in-app surveys and feature usage tracking.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Onboarding KPIs 105

eG Innovations

OCTOBER 11, 2022

A legacy way to deploy applications and desktops on Azure was often to put some Server 2022 VMs (Virtual Machines) in Azure running the standard RDS (Remote Desktop Services) roles – session hosts, brokers, gateway etc. What is the AVD Connection Broker and What is its Role in an AVD deployment? What is a Connection Broker?

Data Visualization 52

Data Visualization Reporting Tools Artificial Inteligence Customer Experience 52

Modus Create

SEPTEMBER 30, 2024

Indeed, enterprises recognize the importance of ensuring they have the right security measures in place. What if cybercriminals hack and compromise sensitive data? And what about the ethical concerns? These security-related questions are keeping business leaders up at night.

Healthcare 52

Healthcare Data Visualization Reporting Tools Artificial Inteligence 52

eG Innovations

AUGUST 30, 2022

Microsoft has some easy-to-read documentation on the architecture of FSLogix that covers details of the filter driver, see FSLogix for the enterprise – Azure Architecture Guide | Microsoft Docs. A separate VHD is used for the Profile container associated with a user, to the Office container, and either one or both may be implemented.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Customer Experience 52

Gainsight

MAY 18, 2023

Can you believe it’s been an entire year since the 2022 GameChanger Awards ? SAP Concur’s Global Digital Enterprise Customer Success team is currently building that future, through Digital Customer Success tactics that are paving the way for unprecedented YOY durable growth for the company. We think that’s pretty mind-blowing.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Roy Madden

MARCH 22, 2022

AI Models are easier to use, more comprehensive and less noisy than traditional keyword searches The power of AI Feeds is that ‘High Vulnerability’ and ‘Cisco Systems’ are not simple keyword matches.

Reporting Tools 52

Reporting Tools Data Visualization Research Software Finance 52

Atlassian

JANUARY 27, 2022

Wins for enterprise customers. Cloud Enterprise editions of our products now meet some of the most stringent compliance standards in the world, including those of the European Banking Authority (EBA) and Germany’s Bundesanstalt für Finanzdienstleistungsaufsicht (BaFin). Forrester Wave, Enterprise Service Management Q4 2021.

Reporting Tools 52

Reporting Tools Data Visualization Analytic Tools Research Software 52

eG Innovations

NOVEMBER 30, 2022

In this guide we’ll show you 7 ways to troubleshoot your Azure SQL database performance issues using metrics and insights from the eG Enterprise monitoring solution. SQL Server on Azure Virtual Machines (VMs). eG Enterprise also highlights details of the username, application, and query responsible for poor performance.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Artificial Inteligence 52