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Announcing ‘The Intercom Customer Support Trends Report for 2022’

Intercom, Inc.

Our new report reveals the top five trends transforming support and how to capitalize on them. Last year, as the world grappled with the global pandemic, we released our first Intercom Customer Support Trends Report. Download the Intercom Customer Support Trends Report 2022. Stay ahead of the curve: Get the full report.

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The 15 Best SaaS Blogs To Learn New Techniques and Make Data-Driven Decisions [+ SaaS Bloggers & Influencers]

Userpilot

Are you looking for the best SaaS blogs and influencers to follow in 2022? The Kalungi blog is focused on educating users about how to implement inbound marketing in their SaaS businesses. The Openview blog focuses on product-led growth, product & pricing, marketing, finance & operations, and many more. Ready to dive in?

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BrowserStack’s Mark Rudden on hypergrowth in a global pandemic

Intercom, Inc.

Ever since he was hired as the Director of EMEA Sales at BrowserStack , a web and mobile testing platform that lets developers test their websites and mobile applications across browsers, operating systems, and mobile devices, he had to completely rethink how to successfully onboard hundreds of salespeople just as everyone was going remote.

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Recap – Atlassian Team ’21: Improving Teamwork

Modus Create

Improving the human element within their tools. With all these improvements, the Atlassian tools now have more human elements to help you show much more than just the data. Improvements and progress on the cloud platform. New products built natively on the cloud platform. This will be available to all customers in June.

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2022 customer support trends: How support leaders are adapting

Intercom, Inc.

To keep up with these changes, last year we released our first Intercom Customer Support Trends Report. The report highlighted how support teams were adopting conversational support tools to meet rising customer expectations and a flood of inbound queries. Last month, we published the second edition.