Intercom, Inc.

JANUARY 18, 2022

It shone a spotlight on how forward-thinking support teams were adopting conversational support tools – like proactive messaging capabilities and chatbots – to meet rising customer expectations and mounting inbound queries. Download the Intercom Customer Support Trends Report 2022. Want a sneak peek into the report’s findings?

Reporting Tools 138

Reporting Tools User Testing Inbound Research Software 138

Userpilot

MARCH 8, 2022

Evelyn Ebo is a Nigerian product manager with 9 years of experience in the microfinance industry experience, working cross-functionally with the Business Team (Business Development, Marketing, Finance, and Sales) and the Technical Team (Product Designer, Backend, Frontend Engineers, and Quality Assurance).

Technical Advisors 116

Technical Advisors Product Research Analytic Tools User Testing 116

Userpilot

JUNE 13, 2022

Are you looking for the best SaaS blogs and influencers to follow in 2022? The Kalungi blog is focused on educating users about how to implement inbound marketing in their SaaS businesses. The Openview blog focuses on product-led growth, product & pricing, marketing, finance & operations, and many more. Ready to dive in?

Analytic Tools 52

Analytic Tools Research Software Feedback Software Data Visualization 52

Intercom, Inc.

JULY 29, 2021

I think the difference for me doing that global sales operations role at BrowserStack, being in the room every day with our C-levels, with the head of finance, with the head of recruitment, on a personal level, was fascinating, exciting, and scary all in equal measure. We have business development doing inbound and outbound.

Feedback Software 223

Feedback Software Reporting Tools Customer Experience Weak Development Team 223

Modus Create

MAY 5, 2021

There have been updates on meeting various compliances, and by 2022, HIPAA Compliance for health care and Financial service standards applicable in the US, Europe, and Australia will be supported. Jira Work Management: The all-powerful Jira is designed and built for business teams like marketing, HR, finance, legal, and others.

Reporting Tools 81

Reporting Tools Data Visualization Customer Feedback Events 81

Intercom, Inc.

FEBRUARY 10, 2022

The report highlighted how support teams were adopting conversational support tools to meet rising customer expectations and a flood of inbound queries. We surveyed over 1,200 global support leaders across a range of sectors like tech, e-commerce, and finance. Last month, we published the second edition.

Reporting Tools 211

Reporting Tools Research Software Feedback Software User Testing 211