Userpilot

APRIL 24, 2024

In 2023, over 26% of investments in American startups were directed toward AI-related companies. In this article, we explain: Why investing in AI in SaaS is a must. AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service.

Analytic Tools 75

Analytic Tools Feedback Software Data Visualization Reporting Tools 75

Usersnap

SEPTEMBER 12, 2023

But if you’re here, then you must know chickening out is not the way to do business! In this article, we’ll look at examples of lean pricing surveys, trends of SaaS companies’ pricing changes, and strategic insights from our special guest John Kotowski. Your buyers will use your competitors as a frame of reference.

Product Research 52

Product Research User Testing Research Software Feedback Software 52

Userpilot

MAY 8, 2024

If you’re in such a tight spot or want to prevent getting there, this article can help. Deliver exceptional customer support using AI and self-service resources. Identify friction points through analytics like a funnel or path analysis. Integration : to embed tools seamlessly into their workflows.

Data Visualization 100

Data Visualization User Testing Customer Feedback Analytic Tools 100

Userpilot

OCTOBER 30, 2023

As SaaS categories become increasingly competitive, customer retention optimization emerges as the key differentiator between thriving and fading companies. It’s no longer enough to attract new business; the key to sustained success is keeping your existing users engaged and satisfied in the long run. Don’t freak out.

Feedback Software 91

Feedback Software Analytic Tools Customer Feedback Customer Experience 91

Userpilot

MARCH 1, 2023

In this article, we will compare the top solutions for collecting customer feedback, enabling you to make an informed decision quickly and easily. Additionally, it should be customizable, support feedback analytics and response monitoring, as well as integrate with popular third-party tools. Let’s get started!

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

FEBRUARY 23, 2023

Userpilot offers the best alternative to both Appcues and Userlane – easy setup of the in-app customer feedback surveys, full customizability, in-app analytics options, and yet – it’s perfectly affordable with plans starting at $249 per month! Pendo is known for its good and easy-to-use analytics tools like Paths, Retention, and Funnels. (As

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 15, 2023

Must-have features for building no-code interactive user guides include a good range of UI patterns , customization and segmentation options, and minimum product usage analytics. Pendo is a robust product adoption platform with user engagement features, impressive analytics, and in-app feedback. But it all comes at a price.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization User Testing 52