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14 Zendesk Integrations SaaS Companies Need in 2023

Userpilot

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it!

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How to Leverage AI in SaaS? (+Best Tools)

Userpilot

In 2023, over 26% of investments in American startups were directed toward AI-related companies. In this article, we explain: Why investing in AI in SaaS is a must. AI chatbots handle queries three times faster than customer service agents, improving efficiency while meeting customers’ preferences for self-service.

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18 Best AI Productivity Tools to Work Smarter in 2023

Userpilot

From content creation, localization, image and video generation, or analytics, today we’ll be looking at the best tools that can help streamline various processes in just a few clicks! Best AI tools to analyze data: Microsoft Power BI: business intelligence tool using machine learning. Source: Surfer.

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12 Best Typeform Alternatives You Might Want to Consider in 2023

Userpilot

In this article, we’ll consider the 12 best Typeform alternatives for SaaS businesses. Userpilot NPS Dashboard. The real power of Userpilot surveys, however, lies in the built-in analytics dashboard. Analyze survey responses on a simple dashboard. Let’s begin!

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What is WalkMe? Features, Pricing, and Alternatives

Userpilot

These are the main questions we discuss in this article, so if you’re after the answers, you’re in the right place! WalkMe supports analytics features such as Tracked Events, Session Streams, User Recordings, and AI Predictive Analysis to gain actionable insights into user in-app behavior. WalkMe analytics.

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How to Use AI to Improve The Customer Experience in SaaS

Userpilot

In this article we’ll look at 10 ways to leverage AI in SaaS, specifically focusing on how it can revolutionize business processes and improve the customer experience. TL;DR AI in customer experience refers to the use of AI technologies to enhance and improve the interactions between businesses and their customers.

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Customer Retention Optimization For SaaS

Userpilot

In this article, we’ll discuss key retention metrics to track and proactive strategies to reduce churn. Identify and reduce friction with funnel reports. Offer self-service support with knowledge base to improve your repeat customer rate. Improve customer service with live chat. This is easier said than done.