2023 Article Differentiation User Friction 
Usersnap
JULY 26, 2023
Customers are at the functional center of every successful business model, and it’s time we uncovered the secrets to unlocking financial success through the idea of customer centricity by presenting customer focus examples. Key strategies and learnings from the top companies 5 best customer-centricity examples 1.
Userpilot
APRIL 24, 2024
In 2023, over 26% of investments in American startups were directed toward AI-related companies. From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. In this article, we explain: Why investing in AI in SaaS is a must.
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Userpilot
JULY 24, 2023
In this article, we take a deep dive into the technicalities of a product launch. An effective product launch checklist includes the following: Define your target audience and build out your user personas. Conduct market research to identify competitors and determine avenues for product differentiation. Sample user persona.
Usersnap
SEPTEMBER 12, 2023
If you are providing more value to your customers, then let your product be appreciated at the price it deserves. In this article, we’ll look at examples of lean pricing surveys, trends of SaaS companies’ pricing changes, and strategic insights from our special guest John Kotowski. What product pricing questions to ask customers?
Product Talk
DECEMBER 6, 2023
Opportunity solution trees help product teams chart the best path to their desired outcome. – Tweet This In this article, we’ll cover what an opportunity solution tree is, the benefits of using one, how to create one, and so much more. You can read this article from beginning to end or you can use the links below to jump to any question.
Userpilot
MAY 8, 2024
If your product doesn’t satisfy customer needs, its future looks bleak. You won’t be able to retain your users or convert them into paying customers. If you’re in such a tight spot or want to prevent getting there, this article can help. Satisfying customer needs is essential for retention and loyalty.
Userpilot
SEPTEMBER 4, 2023
This article will provide an in-depth look at the blue ocean strategy, including its origins, core principles, implementation, and measurement of success. It focuses on differentiation and low cost simultaneously to break the value-cost tradeoff. This supports premium pricing and customer loyalty.
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