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Product Briefing – November 2, 2023

Department of Product

Plain describes itself as ‘CS without the BS’ and is positioning itself as a modern customer service tool to support modern product development teams. The company raised $6 million in seed funding last year and is hoping to become part of the modern product team’s tool stack.

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How to Leverage AI in SaaS? (+Best Tools)

Userpilot

In 2023, over 26% of investments in American startups were directed toward AI-related companies. What AI tools you can use. AI tools can visualize trends and anomalies in real-time. Userpilot is a product growth platform that uses AI to power its writing assistant and localization features. About 73% of U.S.

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Product Briefing – October 5, 2023

Department of Product

Features include networked note taking, voice transcriptions and integrations with calendar tools like Google Calendar and Outlook. Finally, if you’re looking for salary benchmarks ahead of a potential career move, check out these free reports. Spotify is launching a new audiobooks service with over 150,000 titles.

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Why customer engagement is the key to business growth in 2022 and beyond

Intercom, Inc.

Technology capabilities were one of the key factors of business success during the height of the COVID-19 pandemic”. They predict that by 2023, 75% of organizations will have comprehensive DX implementation roadmaps, compared to only 27% in 2020. As a result, digital technologies are being seen as the critical differentiators they are.

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Why Digital Customer Success Is Crucial in 2023 and Beyond

Gainsight

While tech companies witnessed unprecedented growth over the past couple of years, 2023 is a whole new game. According to a 2023 Trends and Outlook in Customer Success report from Bain & Company, retaining customers is at least five times more cost-effective than acquiring new ones.

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How To Find 100+ Free Beta Users for Beta Testing In 2023

Usersnap

Moreover, we’ll introduce you to the powerhouse tool, Usersnap, designed to streamline and elevate your beta testing process to new heights. Effective strategies for finding beta testers include leveraging networks, social media, and specialized platforms like BetaTesting. Let’s dive in and discover the path to success!

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Breaking through the hype: a practical guide to building an effective AI strategy

Modus Create

In our 2023 research, 39% of enterprises cited AI as a top initiative in the coming year, more than any other initiative. Larry Fitzpatrick, Executive Vice President and CTO of OneMain Financial, the leading nonprime lender in the United States, provides insight into how the world’s top executives plan to leverage AI technology.