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Why Customer-Centric Product Analytics Are More Important Than Ever

Gainsight

DECEMBER 20, 2023

According to the 2023 GartnerⓇ Market Guide for Product Analytics for Technology and Service Providers, “Currently, close to half (46%) of all product managers have stepped up efforts for customer-centric insights. And this data can only come from effectively capturing and acting on insights measured through product analytics.

Data Visualization 52
Data Visualization Analytic Tools User Testing Customer Feedback 52
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In Scope for My Role?

Mironov Consulting

MAY 18, 2024

  Out of scope means they can advise, counsel, suggest, offer to help… but don’t own the decision/action.    Unless there’s a really strong technical or design reason to go that way, I’ll go with another division of labor.”   Easy to address, or massive potential technical debt?”

Technical Advisors 65
Technical Advisors Technical Review Weak Development Team Product Research 65
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