Remove 2024 Remove Article Remove Onboarding KPIs Remove User Friction
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12 Best Customer Retention Software for SaaS Companies in 2024

Userpilot

Are you on the lookout for tools that can help you improve customer retention ? This article shows what you should look for when choosing customer retention software and showcases 12 tools worth considering. It allows you to create onboarding flows and other in-app experiences and supports mobile apps.

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Product in Practice: Making Customer Interviewing a Habit in an Early-Stage Startup

Product Talk

Sometimes it’s because they’ve personally experienced a pain point and want to address it. For today’s Product in Practice , we caught up with Kranthi Kiran , the Founder of ThoughtFlow. Do you have a Product in Practice success story you’d like to share? Founders have all sorts of reasons for starting companies.

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What is Customer Friction in SaaS: How to Measure & Reduce

Userpilot

Using a product with a lot of customer friction is like wearing uncomfortable shoes. In the article, we show you how to identify and reduce customer friction in your SaaS product to boost product engagement. Path analysis can help you identify the happy path for your users.

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How to Leverage Funnel Analytics to Streamline Product and Marketing Efforts

Userpilot

Funnel analytics is one of the buzzwords in marketing, sales, and product management. In the article, we discuss just that. We explain what funnel analytics is, why it’s relevant, and how to conduct and leverage it to drive product success. Next, define the metrics to track at each stage. Let’s get into it!

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ChatGPT for Product Managers: 13 Best Prompts

Userpilot

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios.

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5 Funnel Analysis Examples For SaaS Companies (+ Process & Tools)

Userpilot

Funnel analysis examples can help product managers find the missing puzzle pieces to improve user journeys. From marketing funnel analysis to review funnel analysis, this article shows you the most important funnels for SaaS. Create data-driven product roadmaps. Identify friction areas. Onboarding process funnel.

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Drop-Off Rate: What Is It and How to Reduce It?

Userpilot

The drop-off rate is one of the key product metrics to track to improve the customer experience. This article explains: What drop-off rate is. TL;DR The drop-off rate is the percentage of users who start an action or process but don’t complete it. Why it’s important to measure it. How to calculate it.