2025 Artificial Inteligence Customer Experience Vision 
Roman Pichler
MAY 1, 2019
An ethical product is an offering that does not cause any harm, neither to its users nor the planet. [1] Many users expect that digital products are free or cost next to nothing. If we don’t put the users first, we are in danger of getting the balance wrong between enriching people’s lives and generating value for the business.
Roman Pichler
MAY 1, 2019
An ethical product is an offering that does not cause any harm, neither to its users nor the planet. [1] Many users expect that digital products are free or cost next to nothing. If we don’t put the users first, we are in danger of getting the balance wrong between enriching people’s lives and generating value for the business.
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