The Product Coalition

FEBRUARY 15, 2024

Imagine a tool that not only automates tasks but also learns, adapts, and innovates — genAI development company, a technology that is already capturing significant attention. Moreover, through customer data analysis, Generative AI crafts personalized recommendations, increasing sales and heightened customer satisfaction.

Generative AI 107

Generative AI Data Visualization Reporting Tools Research Software 107

Intercom, Inc.

MARCH 28, 2022

While this shift was already underway, the rate of digital transformation is now happening much faster than previously predicted due to the impact of the COVID-19 pandemic. Subsequently, McKinsey & Company found that the COVID-19 crisis had accelerated the digitization of customer interactions by several years.

Reporting Tools 228

Reporting Tools Data Visualization Customer Communications Research Software 228

Gainsight

FEBRUARY 9, 2023

Crawl: Partner-Aware Customer Success Partnerships have been part of Big Tech for decades. A Salesforce study revealed that by 2026, for every $1.00 Equip them with resources that highlight customer success value delivery that they can share with leads and active prospects. Time for an executive business review (EBR)?

Customer Experience 52

Customer Experience Research Software User Testing Customer Feedback 52