UX Studio: Product Management

JUNE 7, 2019

Healthcare, financial management or education – just to name a few – started going through great digital transformation. The biggest question is how augmented reality and machine learning can bring meaningful improvement into healthcare not just. They will encounter many assistive features powered by artificial intelligence.

Technical Review 84

Technical Review Data Visualization Artificial Inteligence Analytic Tools 84

Intercom, Inc.

MARCH 12, 2020

And while more paths of communication mean more opportunities to make a positive impact, they also require you to tailor the right messaging to the right channel. Many view memberships and subscriptions as the model of the future. It’s when a company recognizes you by name, knows your preferences, and delivers on them.

Customer Experience 164

Customer Experience User Testing Customer Feedback Feedback Software 164

The Product Coalition

OCTOBER 23, 2019

Personalization Beyond “Dear First Name” True personalization is a key part of user experience, so it’s no surprise that many brands put tailored offers on top of their priorities in travel app development. Source: Phocuswright Booking.com became one of the first companies to experiment with machine learning.

Reporting Tools 60

Reporting Tools Travel Data Visualization Research Software 60

Intercom, Inc.

FEBRUARY 27, 2020

We sat down for a chat with our own Fergal Reid, Principal Machine Learning Engineer, to learn why Answer Bot had to evolve past simply answering questions to focus on solving problems at scale. Fergal Reid: I lead the Machine Learning team at Intercom. The rise of deep learning. Introducing Resolution Bot.

User Testing 23

User Testing Artificial Inteligence Data Visualization Customer Experience 23