Airlines, Inbound, Messaging and Naming - Product Management Today

MadKudu’s Liam Boogar-Azoulay on building apps to expand your product’s reach

Intercom, Inc.

JUNE 6, 2019

For instance, many teams build apps on Intercom so users can leverage their workflows and services within our live chat Messenger and messages. One sure sign of a key brand is if the vast majority of your lead generation is from inbound, organic results. These are great companies with high inbound volumes. Liam: Oh, yeah.

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Intercom’s Fergal Reid and Ciaran Lee on the making of Resolution Bot

Intercom, Inc.

FEBRUARY 27, 2020

We’re even changing the name of what used to be Answer Bot. I’m thinking of airlines, power companies, and the like – more well-understood business with a smaller surface area, at least in terms of the product their customers interact with. But another Intercom product is Messages. We’re pretty happy with that.

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Product Management Today

MadKudu’s Liam Boogar-Azoulay on building apps to expand your product’s reach

Intercom’s Fergal Reid and Ciaran Lee on the making of Resolution Bot

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