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10 SaaS Knowledge Base Examples and Best Tools to Build Yours

Userpilot

Looking for SaaS knowledge base examples? In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. What is a SaaS knowledge base? Why do SaaS companies need a knowledge base?

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How to Build a Customer Feedback Form [+ Examples and Best Practices]

Userpilot

In this article, we’re going to unpack the techniques, examples, and tools you need to create effective feedback forms within your own SaaS. Absolutely none of this is possible, though, without using the right tool for the job. You can easily build forms from scratch for an even greater level of control over branding.