Userpilot

MARCH 3, 2022

Looking for SaaS knowledge base examples? In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. What is a SaaS knowledge base? Why do SaaS companies need a knowledge base?

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Customer Experience 86

Gainsight

MAY 23, 2019

Gainsight PX pairs deep SaaS product analytics with personalized in-app engagements that enable product leaders to deliver exceptional user experiences, continuously improve their offerings, and drive adoption of their most valuable features. Mobile Analytics & Engagement. Enablement Engine. Available now.

Data Visualization 75

Data Visualization Analytic Tools Reporting Tools Customer Experience 75

Userpilot

FEBRUARY 28, 2023

In this article, we’re going to unpack the techniques, examples, and tools you need to create effective feedback forms within your own SaaS. Absolutely none of this is possible, though, without using the right tool for the job. You can easily build forms from scratch for an even greater level of control over branding.

User Testing 92

User Testing Customer Feedback Feedback Software Customer Experience 92

Product Innovation Educators

JUNE 3, 2024

website analytics, sales data) Quantitative research helps validate qualitative insights and provides confidence for business decisions. Social Media Listening Monitor social media channels to understand what target customers are saying about your brand, products, and competitors. website analytics, sales data)

User Testing 69

User Testing Product Research Market Research Data Visualization 69

Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Roy Madden

MARCH 10, 2016

The current of new ideas is so fast, that it is easier than ever to attach your brand to something considered more passé. Do you have the right tools in place? Is it a new irrigation system being tried in Venice? Annie Cushing’s Collection on Data Analytics. More eyes, better vision: Crowdsource monitoring.

Data Visualization 40

Data Visualization Analytic Tools Reporting Tools Crowdsource 40

Business of Software Conference

MAY 21, 2020

Alex Yang: For those of you who are wondering why you just got Rick-rolled, Elpie and I decided to crowdsource our walk on song from our team. And all of these have brand recognition. Alex Yang: The company where we work builds technology to fight global poverty. The first, is to list specific technology in your stack.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52