Alchemer Mobile

FEBRUARY 2, 2021

Unfortunately, “If you build it, they will come” does not hold true when it comes to the mobile app launch. This famous line from Field of Dreams is all too representative of how many app publishers face the ‘inessentiality’ of mobile marketing. They focus all of their time and resources on building a great app. It’s marketing.

Feedback Software 264

Feedback Software Analytic Tools Research Software Product Research 264

Bain Public

JUNE 11, 2019

It’s safe to say that shipping a product from start to finish is no easy task for a product manager. In order to get the job done properly and efficiently, product managers deserve the proper software, tools and resources needed to create and execute successful products.

Feedback Software 40

Feedback Software Research Software Analytic Tools Reporting Tools 40

Userpilot

FEBRUARY 28, 2023

Any product manager should know how to quickly put together a comprehensive customer feedback form: they’re a secret weapon for unlocking deep user insights and gathering quality feedback. TL;DR A customer feedback form is a way to gather customer feedback in a structured way. Let’s dive in!

User Testing 95

User Testing Customer Feedback Feedback Software Customer Experience 95

Gainsight

APRIL 2, 2021

Because the product is so technical, the CS team includes the traditional CSM role as well as Technical Account Managers and Solutions Architects. Finally, for the main event, we asked the group to crowdsource a list of things that make Customer Success in the PLG world different. Adoption Analytics Are Vital.

User Testing 52

User Testing Customer Feedback Analytic Tools Customer Experience 52