Userpilot

MARCH 25, 2024

Whether you’re planning your exit, seeking VC funding, or setting up ESOPs, a SaaS valuation is a must. Our article: Explains different SaaS valuation methods. Shows how to leverage PLG strategies to boost the value of your SaaS business. Want to learn how Userpilot can help you improve your SaaS valuation?

Feedback Software 92

Feedback Software Analytic Tools Research Software Data Visualization 92

Userpilot

DECEMBER 13, 2023

A robust UX strategy is also a valuable differentiator helping you stand out in competitive markets. Book the demo! Consequently, it can differentiate your product in the market and give you an edge over competitors. Want to see how Userpilot can help you inform and implement your UX strategy? What is a UX strategy?

Research Software 85

Research Software Analytic Tools Feedback Software User Testing 85

Userpilot

DECEMBER 9, 2021

In the competitive world of SaaS products, product positioning is definitely something your product marketing team can’t afford to ignore. Product positioning allows you to identify your market niche. What is product positioning? Why is product positioning important? Benefits of good product positioning.

Research Software 96

Research Software Feedback Software Analytic Tools Positioning 96

Userpilot

NOVEMBER 30, 2023

Canva identified a market need for a user-friendly graphic design tool for non-designers and DocuSign for a secure solution to sign and manage digital documents and contracts. Tracking user behavior in-app enables product teams to find ways to improve product experience. Book the demo! What are market gaps?

User Testing 91

User Testing Data Visualization Feedback Software Research Software 91

Userpilot

OCTOBER 28, 2020

In this blog, we’re going to take your through the market-leading product tour software and solutions out there so you can choose the one that suits you best. If you haven’t had a chance to read the first one, here’s what we covered: Product tours are a central part of self-serve SaaS onboarding , which need to drive user activation.

Analytic Tools 105

Analytic Tools Feedback Software Software Review Onboarding KPIs 105

Userpilot

OCTOBER 9, 2023

Steps to launch a successful pilot project and gain valuable insights: Define the scope of your pilot, don’t test the entire system Define the target users for the pilot Build a clear hypothesis Set success criteria and metrics to measure Launch your project Collect feedback using various methods. Book a demo now to learn more.

Feedback Software 92

Feedback Software Analytic Tools Data Visualization User Testing 92

Userpilot

MARCH 6, 2024

How do you create a robust product funnel for your SaaS? It also helps organizations improve conversion rates and create a positive customer experience leading to higher satisfaction and loyalty. Regularly gather customer feedback, for example, via in-app surveys , to enhance their experience and retain them. Book the demo!

Analytic Tools 84

Analytic Tools Data Visualization Research Software Onboarding KPIs 84

Userpilot

NOVEMBER 23, 2023

Many companies lack differentiation strategies and drive product development by copying competitors. It should also give you tools to measure progress. Instead of using data and evidence, many teams rely solely on solutions and untested assumptions. As companies scale, they often cannot satisfy customer needs equally well.

Feedback Software 89

Feedback Software Analytic Tools Product Research User Testing 89

Userpilot

APRIL 19, 2024

TL;DR Net Promoter Score (NPS) is a simple but powerful metric used to predict customer loyalty , satisfaction, and likelihood of recommending a company’s product or service, which is critical for business growth, especially in the SaaS industry. Get a Userpilot demo now to create your own NPS dashboard.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

JULY 17, 2023

How to choose the right product team structure for your SaaS? Userpilot is a growth platform with advanced feedback and analytics functionality. Book the demo to see how it can support your product team structure. A product team structure is how a business organizes the product team to best support software development.

Analytic Tools 83

Analytic Tools Feedback Software Research Software Product Research 83

Userpilot

MAY 30, 2022

There are numerous tools in the market that can help you segment customers based on their needs. The 3 best tools are Userpilot , Baremetrics, and Segment. In SaaS, there are 4 most common needs-based segments that you need to differentiate. Positioning. This means you are giving them the solution that they need.

Data Visualization 95

Data Visualization Feedback Software Research Software Analytic Tools 95

Userpilot

JANUARY 31, 2023

In this article, we’ll explore what customer activation is, how to unlock it within your own product, and the best tactics, techniques, and onboarding tools for the job. Activation is one of the most important metrics for product managers and SaaS owners to focus on (and get right). Let’s dive straight into it!

Customer Experience 86

Customer Experience Analytic Tools User Testing Customer Feedback 86

Userpilot

JANUARY 16, 2024

A potent tool, ChatGPT has proven to be a strategic addition to the product management toolkit, churning out ideas in even the most unlikely scenarios. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

ChatGPT 90

ChatGPT Data Visualization Onboarding KPIs Research Software 90

Userpilot

SEPTEMBER 18, 2023

Well, let's understand the unique roles of PM and GM in the context of SaaS businesses. TL;DR Product Marketing focuses on establishing the positioning and fit of a product in the market by understanding the target audience through extensive customer research. You'll always need specialized software to do your job well.

Analytic Tools 52

Analytic Tools Research Software User Testing Feedback Software 52

Userpilot

SEPTEMBER 14, 2023

To collect the necessary data, you can conduct customer discovery interviews or trigger in-app surveys. Other data sources include product analytics, asking customer-facing teams, competitor analysis, and industry events. or ‘What do you dislike about the solutions you’ve already tried?’

Product Research 81

Product Research Customer Feedback Data Visualization User Testing 81

Userpilot

NOVEMBER 21, 2023

Craft a comprehensive go-to-market strategy covering your product positioning , pricing , marketing campaign details, and launch timelines. Once the product is out, use product analytics to track your success metrics. To evaluate your in-app messages, use flow analytics. Online analytics is a good start.

Product launches 86

Product launches User Testing Product Research Analytic Tools 86

Userpilot

OCTOBER 5, 2023

Reducing the CAC payback period can help SaaS companies boost their financial performance and drive growth. This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions. Book the demo to see how!

Feedback Software 96

Feedback Software Onboarding KPIs Analytic Tools Customer Experience 96

Userpilot

OCTOBER 21, 2022

Product managers carry out market research, lead product discovery , oversee the development teams as they are working on the solutions, and coordinate the product launch. Develop a solid differentiation strategy and use a mix of differentiators to help your product stand out from competitors. What is a product manager?

Feedback Software 67

Feedback Software Analytic Tools Research Software User Testing 67

Userpilot

JULY 20, 2021

The best SaaS teams in the world are using one simple and proven process as a guiding light : customer research. For several years I worked in head Marketing and Digital positions. By investigating factors that differentiated a product from failing or succeeding, the product/market fit concept came to me. positioning.

User Testing 105

User Testing Research Software Feedback Software Product Research 105

UX Studio

JUNE 30, 2023

We deliver impactful, user-friend, and unique solutions for ambitious ideas. USA; Europe $70 – $90 / hr Website design, UI/UX design, Research, Website Audit, Mobile App Design, Consulting, Expert Review Studio 22 Design Studio 22 Design is a creative design firm located in the San Francisco Bay area.

Research Software 60

Research Software Feedback Software Analytic Tools Reporting Tools 60

Userpilot

AUGUST 24, 2023

It’s also a valuable tool for winning over users about to cancel their subscriptions. You can send your cancellation survey in-app or through emails. However, note that in-app surveys provide more immediate and contextual feedback than those sent via email. Book a demo to get started. What is a cancellation survey?

Product Research 94

Product Research Feedback Software User Testing Customer Feedback 94

Userpilot

SEPTEMBER 30, 2022

15+ strategies to offer seamless digital customer experiences and drive retention for your SaaS. Digital customer experience references the part of the journey that’s experienced virtually in digital channels, such as mobile app experiences, website browsing, social media interactions, etc. What is digital customer experience?

Customer Experience 81

Customer Experience User Testing Data Visualization Feedback Software 81

Userpilot

SEPTEMBER 11, 2023

Choosing the right tool to work with can make your life easier. Userpilot, for example, helps you to onboard users , segment them , and collect relevant user data through surveys and in-app analytics. To learn more about how Userpilot can help every aspect of your launch, book a demo today ! What is a product launch?

Product launches 99

Product launches Product Research Data Visualization Research Software 99

Userpilot

NOVEMBER 17, 2022

If you’ve been in the SaaS or start-up space for some time, there’s no way you haven’t heard about ‘delightful products.’ Next, use contextual in-app tips and guidance to remove friction from the product and smoothen the path to adoption. Storytelling is a powerful tool in the emotional design toolset.

User Testing 87

User Testing Customer Experience Feedback Software Customer Feedback 87

Userpilot

OCTOBER 13, 2022

In fact, the only differentiator you can use to stand out from competing parity products is price. To do that, you need to use different differentiators like better quality, superior customer support , better customization, or greater usability. Book the demo! The parity product market is driven by price differentiation.

Product Research 85

Product Research User Testing Feedback Software Research Software 85

Userpilot

NOVEMBER 14, 2022

What tools do you have at your disposal? Perform a competitive analysis of the currently available solutions to the user problem. Carry out customer discovery to validate the problem and your solution. Miro is a versatile collaboration whiteboard software that you can use at various stages of product planning and development.

Product Research 94

Product Research User Testing Research Software Onboarding KPIs 94

Userpilot

SEPTEMBER 16, 2022

Use in-app guidance like checklists, tooltips, product tours, etc., Use UX analytics to identify friction points and enhance customer experience. This can be a true product differentiator. Examples of customer-focused strategies for your SaaS. SaaS localization example. Remove friction with in-app guidance.

User Testing 94

User Testing Customer Feedback Customer Experience Feedback Software 94

Userpilot

SEPTEMBER 14, 2022

Write a positioning statement- how is your product different? Write a positioning statement. Your product positioning statement ties in with this strategy and should summarize your product, who it’s for, and what needs it satisfies. Also, focus on what differentiates your product in the market.

Product Research 84

Product Research Feedback Software Research Software Product Marketing 84

Userpilot

JUNE 9, 2021

Customer experience management can be a big differentiator for SaaS businesses. How customer experience management can influence the first impression and the anchoring bias in a positive way. How customer experience management can influence the confirmation bias in a positive way. Table of Contents.

Customer Experience 52

Customer Experience Customer Feedback User Testing Feedback Software 52

ProductPlan

FEBRUARY 22, 2023

As a product manager, one of the toughest challenges I and my fellow PMs face is prioritizing the right features amongst an ever-increasing influx of data from customer feedback, product analytics, and the never-ending list of stakeholder requests. The Launch Management solution is a relatively new feature—we first released it last fall.

Customer Experience 59

Customer Experience User Testing User Experience Customer Feedback 59

Userpilot

JUNE 7, 2023

Book a demo to try it out. A feature survey is a tool product teams use for collecting user feedback about existing or upcoming features of your product. Just ensure you only target activated users , as new customers don’t have enough experience with your tool to answer properly. Get a Userpilot Demo now to begin.

User Testing 81

User Testing Customer Feedback Product Research Feedback Software 81

Userpilot

FEBRUARY 22, 2024

Great SaaS customer support is the key to keeping your customers happy and satisfied with your product. We take a deep dive into the strategies of successful SaaS businesses and the tools that power your strategy. We take a deep dive into the strategies of successful SaaS businesses and the tools that power your strategy.

Feedback Software 79

Feedback Software Analytic Tools Customer Feedback Customer Experience 79

Userpilot

APRIL 15, 2024

In-app support strategies to eliminate them. Tools that help identify customer pain points: NPS surveys with open-ended questions. Resource center analytics. Collect passive customer feedback to improve the in-app experience and more. Analyze customer data and improve in-app communication with interactive guides.

User Friction 96

User Friction Customer Communications Analytic Tools Feedback Software 96

Userpilot

APRIL 7, 2021

Well, let’s say you have a newsletter building tool with 3 million users and your competitor has 800,000. The more positive interactions they have, the more likely they will turn into long term customers and become product advocates. If you want to get real-time product insights, use our advanced user analytics features.

Onboarding KPIs 66

Onboarding KPIs User Testing Customer Experience Customer Feedback 66

PMLesson's Ace the PM Interview

APRIL 6, 2020

Product marketing is actually the function for which a traditional marketing degree most prepares you since it covers many of the core marketing responsibilities including messaging, positioning, pricing, and market research. For growth marketers, use ad and landing page testing to help product marketing by testing messaging and positioning.

Product Marketing 78

Product Marketing Technical Review User Testing Marketing 78

Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Instead, we decided to focus on customer engagement tools for in-app engagements in SaaS products. . Let’s dive in!

Analytic Tools 86

Analytic Tools Feedback Software Data Visualization Reporting Tools 86

Userpilot

DECEMBER 6, 2021

Is your customer success platform up to scratch for 2022? SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again?

Analytic Tools 93

Analytic Tools Feedback Software Reporting Tools Data Visualization 93