The Product Coalition

MARCH 17, 2021

This boom in cloud-based video streaming has led way to the growth of many Video On Demand platforms. Netflix, Prime Video, Disney+ and Hulu are some of the leading VOD platforms across the internet that allow access to hours of video content which users can subscribe to and access anytime. How to Build Your Own VOD platform?

Analytic Tools 132

Analytic Tools Reporting Tools Data Visualization User Testing 132

Userpilot

NOVEMBER 24, 2022

Have you ever wondered why SaaS companies are spending so much on self-service solutions and customer education programs? Launching a customer education program can streamline the customer journey, increase customer retention, and reduce the support costs for your product or service.

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Userpilot

FEBRUARY 25, 2024

Product analytics can help you track changing user behavior for your app but here are some industry-wide changes that are influencing purchasing decisions in 2024. The former tracks trends for software users , while a consumer behavior trend mainly refers to online shopping, such as buy-now-pay-later payment methods.

Analytic Tools 103

Analytic Tools Data Visualization User Testing Reporting Tools 103

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. 17 customer success best practices you can apply in any SaaS include: Tailoring the onboarding experience using customer data to increase retention and success.

Analytic Tools 83

Analytic Tools Feedback Software Research Software Customer Experience 83

Userpilot

MARCH 14, 2024

Looking for an effective SaaS reporting tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your SaaS reporting needs. Looking for a Better Alternative for SaaS Reporting?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. What to look for in the right instructional design tool. What is instructional design software?

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Software Review 98

Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Instead, we decided to focus on customer engagement tools for in-app engagements in SaaS products. . Let’s dive in!

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Analytic Tools Feedback Software Data Visualization Reporting Tools 95

Userpilot

APRIL 29, 2021

A product without customer onboarding software is a lot like attending a dinner party where you don’t know anyone and haven’t been welcomed in. A majority of consumers experience that same lack of introduction during SaaS onboarding. Customer onboarding is really a synonym for customer education. Table of Contents. Userpilot.

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

The Product Coalition

APRIL 25, 2022

No product tool or template can save you if you’re not killing it in these three areas. That’s why we’ve listed 12 tools that the best product managers use to do their jobs better? and not the best product management tools. Product managers (PMs) are ninjas of aligning people, management, and processes.

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The Product Coalition

SEPTEMBER 14, 2020

Many teachers are still trying to find secure virtual classrooms and are searching for the best interactive video platform in virtual learning. Moreover, teachers are continually wanting to upgrade and enrol their students in improved virtual classroom software solutions. What is Virtual Classroom Software?

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Analytic Tools Reporting Tools Data Visualization Education 97

Userpilot

DECEMBER 21, 2023

Did you know that one of the biggest contributors to SaaS companies’ revenue comes from existing customers? Having the right tools to improve customer retention is vital for your company’s longevity and growth. Here are 11 of the best customer retention software to try for 2024!

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JUNE 7, 2021

Looking to build a marketing automation stack for your SaaS? This curated guide covers 12 SaaS marketing automation tools to help the multi-tasking product marketing ninjas save some time! What is SaaS marketing automation? Why is marketing automation important for SaaS? What is SaaS marketing automation?

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. The app will also provide news and educational content on investments, maturity details for FDs and RDs, and statistical spending insights. Mobile applications can provide a convenient and accessible platform for users to manage their finances.

Analytic Tools 87

Analytic Tools Data Visualization Research Software Reporting Tools 87

Userpilot

APRIL 3, 2024

Wondering how to create a resource center for your SaaS product? It reduces the load on your support team and improves customer satisfaction by providing self-service support. A resource center reduces support workload , boosts customer satisfaction , drives retention , and empowers self-service.

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Feedback Software Analytic Tools Research Software Data Visualization 100

Userpilot

JUNE 29, 2022

How many customer segmentation tools are out there? Here, we have listed a few popular customer segmentation software options and described their pros and cons. Moreover, you will learn what data each tool provides and how to use them to accomplish tasks. What is a customer segmentation tool? Dozens, hundreds?

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Analytic Tools Research Software Data Visualization Reporting Tools 98

Reveal

JULY 28, 2022

Reveal Embedded Analytics. Embedded analytics is everywhere around us – in our cars, in our homes, in our security systems, in the digital advertising that we see while surfing the web, and even in the healthcare services we are being treated with. And that is because data nowadays is everything. Especially in business.

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Userpilot

JULY 29, 2021

Are you looking for customer engagement solutions that can give you an upper hand in creating stronger customer relationships? Let's look at 5 customer engagement solutions you can set up today and drive growth right off the bat. What is a customer engagement solution?

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Customer Communications 98

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Ready to dive in?

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Analytic Tools Feedback Software Research Software Data Visualization 98

Reveal

SEPTEMBER 2, 2022

Reveal Embedded Analytics. If you want to achieve your sales goals month after month, then guesswork and intuition aren’t your best friends – sales analytics is. If you want to achieve your sales goals month after month, then guesswork and intuition aren’t your best friends – sales analytics is.

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Data Visualization Analytic Tools Reporting Tools Artificial Inteligence 52

Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Conclusion.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

The Product Coalition

SEPTEMBER 8, 2022

We need to know what job they are doing, what problem they are solving, and what words they use to describe those things… before they know that the solution is out there. There are great tools for product managers to assist with this. Here are 5 tools for SEO and analytics that are easy to use.

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Data Visualization Analytic Tools Reporting Tools Research Software 138

Gainsight

JANUARY 11, 2024

Customer success is firmly entrenched in the SaaS business model. Nick Mehta , CEO and Founder of Gainsight, recently said, “Every single software company has a customer success program now. And it’s not just lip service anymore, where they put three or four people into the program.

Education 52

Education Analytic Tools Reporting Tools Feedback Software 52

The Product Coalition

OCTOBER 3, 2023

In the dynamic field of healthcare, a transformative shift is taking place, not fueled by medical tools or drug discoveries, but by innovative algorithms and lines of code — signaling a new era in medicine where Artificial Intelligence (AI) is at the forefront. These AI-powered systems can triage patients based on their symptoms and urgency.

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Indicative

JULY 14, 2020

To answer this question, you need an analytics solution that captures and visualizes user journeys. If your analytics capabilities are limited to Google Analytics, you won’t be able to answer these business-critical questions. What you need is a platform that integrates product and marketing data across business units.

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Data Visualization Analytic Tools Reporting Tools User Testing 137

Revulytics

JULY 12, 2019

For software companies, the influence of words lies in the content created to educate customers on how to make the most of their products. If you don’t have usage analytics in your application, you probably have to ask a developer to write a SQL query and try to peel back the layers of usage. The seeing becomes believing.

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Analytic Tools Data Visualization Reporting Tools Education 73

Userpilot

MARCH 14, 2024

Looking for an effective retention analytics tool and wondering if Heap is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Heap is the ideal choice for your retention analytics needs. Looking for a Better Alternative for Retention Analytics?

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

DECEMBER 6, 2022

It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. The centralization promoted by these tools ensures brand assets and marketing materials are easier to find. What is marketing resource management (MRM)?

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Analytic Tools Feedback Software Reporting Tools Customer Experience 96

Reveal

AUGUST 15, 2022

Reveal Embedded Analytics. SaaS companies face the challenge of maximizing the adoption of their tools and providing customers with the best ROI. They can achieve this, and can greatly improve their existing product’s value proposition, through embedded analytics. What Is SaaS Analytics?

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Customer Feedback 52

Userpilot

JANUARY 8, 2024

In-app strategies for converting free or trial users to paying customers. This is particularly important in SaaS, where the CAC payback period is anything from a few months to over one year. This is particularly important in SaaS, where the CAC payback period is anything from a few months to over one year.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Customer Experience 105

Userpilot

OCTOBER 27, 2022

Looking for the best customer feedback tool for your SaaS company? There are plenty of solutions for customer feedback on review sites, but they don’t make the choice any easier. Customer feedback is any information provided by customers about their experience with a product or service. Let’s dive in!

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Research Software 52

Userpilot

OCTOBER 27, 2022

Looking for the best customer experience management tool for your SaaS company? There are plenty of solutions for customer experience management on review sites, but they don’t make the choice any easier. This tool can help you track in-app interactions and collect user data so you can act on it. GET A DEMO.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

eG Innovations

JUNE 28, 2022

In this article, we will cover a case study of one of our higher education customers using eG Enterprise to proactively monitor and troubleshoot their Moodle applications to ensure service availability and performance for their staff and students. Facilitating Online Education and Collaboration. A reporting or analytics tool.

Reporting Tools 52

Reporting Tools Data Visualization Education Analytic Tools 52

The Product Coalition

FEBRUARY 16, 2023

This object may be a process (such as a production line), a person, a gadget, or a system. According to a Grand View Research report, the global digital twin in healthcare market size is expected to reach $3.5 In March 2022, Microsoft Corporation announced two advancements in cloud technologies for healthcare and life sciences.

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Healthcare Reporting Tools Research Software Analytic Tools 153

Userpilot

MAY 25, 2022

Applying knowledge base structure best practices can help users get answers faster in a self-service world. A SaaS knowledge base is a collection of structured documentation that provides instant customer support. The terms knowledge base, resource center, and help center are used interchangeably and mean the same thing in SaaS.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 105

Userpilot

OCTOBER 21, 2021

When searching for a good user onboarding solution, the name WalkMe is likely to come up a lot. But is WalkMe the right digital adoption platform (DAP) for your company and product? Let’s get right to it then, and look at what can WalkMe user reviews can show about whether it’s the right tool for your customer on boarding efforts!

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Analytic Tools Reporting Tools Software Review Technical Review 97

Userpilot

APRIL 16, 2021

Help Center Software is the unsung hero of the customer support world. I’m sure you can think of times in the past where you were using a particular SaaS product, got stuck on one feature, and then spent ages looking for the knowledge base to diagnose the issue. Help Center Software exists to solve this problem. Sound familiar?

Analytic Tools 52

Analytic Tools Reporting Tools Customer Communications Software Review 52

Userpilot

JULY 15, 2021

Good user onboarding for SaaS is part science, part art. A guide on how to pick the best onboarding software. Onboarding is the ongoing process of educating users about a product. It’s an essential topic for SaaS because of how closely onboarding correlates with financially significant metrics like activation and retention.

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Analytic Tools Feedback Software Onboarding KPIs User Testing 98