Intercom, Inc.

JANUARY 14, 2021

With a background in computer science and an MBA, he soon realized that understanding the markets and customers is as important as building the products. And so, in 2014, he founded Productboard , a product management system that incorporates customer feedback and insights to help product teams build better products.

Feedback Software 225

Feedback Software Research Software Analytic Tools Product Strategy 225

ProductBoard

APRIL 9, 2016

With modern web technologies, it’s easier than ever to collaborate with others from all around the world. Some people are more analytical and data oriented, while others are more artistic and driven by feelings and emotions. I’ve seen many engineering teams who think their work is the hard sh*t and marketing is just the bullsh*t.

Technical Review 40

Technical Review Analytic Tools Customer Experience Engineering 40

Intercom, Inc.

MARCH 18, 2021

Orinna Weaver – Senior Product Marketing Manager. Orinna Weaver: Hi, I’m Orinna Weaver, and I’m a senior product marketing manager here at Intercom, which can mean different things to a lot of people and companies. But I think, at its core, it’s bringing our new features and products to market. Thomas: Awesome.

Data Visualization 211

Data Visualization Reporting Tools User Testing Customer Feedback 211