How to Identify User Problems in UX Design [+ Best Tools and Methods]
Userpilot
JUNE 10, 2024
That also helps with customer retention. In this blog, we’ll discuss a few techniques and tools to identify user problems. TL;DR A user problem is something a user struggles with when trying to achieve a goal or complete a task. It helps you collect data on user needs , behavior, pain points, and preferences.
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