UX Planet

JANUARY 22, 2024

It can be ideas about the big problem, like “how to make the user engage more with our product,” or a smaller interaction issue related to the UX and the visual design, like choosing between infinite scroll or pagination. USERS: Explain to ChatGPT who the users you design for are. Why Can It Help Solve the Issue?

Analytic Tools 74

Analytic Tools Feedback Software Research Software Artificial Inteligence 74

Userpilot

SEPTEMBER 25, 2023

In this article, we’ll go over some of the underlying principles driving SaaS design, and how these effectively address user pain points and elevate the overall customer experience. Implementing human-centered design in your SaaS improves the user experience, boosts adoption, and reduces churn.

Feedback Software 78

Feedback Software Research Software Analytic Tools User Testing 78

Product Talk

SEPTEMBER 6, 2023

I think there’s a whole bunch of stuff around trends, where we’re now saying, “If we’re going to make good decisions about what to build, let’s include the customer in the process. It’s just, how do we make better decisions about what to build, and include the customer in the process? Lots of that.

Product Research 235

Product Research User Testing ChatGPT Research Software 235

Userpilot

JULY 24, 2023

In this article, we take a deep dive into the technicalities of a product launch. Userpilot empowers SaaS your product team to run in-app marketing campaigns, collect customer feedback, and analyze users’ interactions with your product. Then, use the data you acquire to create your ideal user persona.

Product launches 78

Product launches User Testing Product Research ChatGPT 78

Userpilot

AUGUST 15, 2023

In this article, we detail what a product launch marketing plan is, why you need one, and how to create a successful product marketing from the start. A product launch plan provides structure to your launch, enabling you to prioritize resources, prepare for every possibility, and reach potential customers. Who is your target customer?

Product launches 76

Product launches User Testing Feedback Software Research Software 76

Userpilot

APRIL 24, 2024

From marketing to product management and customer success, AI is improving productivity, helping teams make better decisions, and improving customer experience. In this article, we explain: Why investing in AI in SaaS is a must. AI-powered product localization makes it more accessible and user-friendly across global markets.

Analytic Tools 67

Analytic Tools Feedback Software Data Visualization Reporting Tools 67

Userpilot

APRIL 28, 2023

User onboarding is no exception. The article explores how you can use AI user onboarding to drive your product success. TL;DR AI user onboarding uses Artificial Intelligence (AI) tools to introduce product functionality to users and drive product adoption. Why use AI during the customer onboarding process?

Artificial Inteligence 73

Artificial Inteligence User Testing Feedback Software Analytic Tools 73