Userpilot

SEPTEMBER 23, 2022

A bad UI design will kill any chance you have of guiding users to achieve value with your product. In this article, we’ll cover: What is screen complexity? Ditch the expensive, time-consuming development projects to implement in-app guidance. This can happen when the user is using the application for the first time.

Customer Experience 79

Customer Experience User Testing User Experience Data Visualization 79

Userpilot

MAY 1, 2024

What’s the best way to ensure your product hits the right chord with users? A user needs analysis conducted with product analytics data lets you build products that address user pain points and exceed their expectations. In this article, we dig deeper into what user needs analysis is and how you can get started with it.

User Testing 74

User Testing Feedback Software Analytic Tools Research Software 74

Userpilot

APRIL 30, 2024

Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required How did Marty Cagan get started in product management? In this role, he drove the development of products that took eBay’s global e-commerce platform to new levels of success. Book a demo to learn more.

Analytic Tools 89

Analytic Tools Research Software Feedback Software Books 89

Userpilot

APRIL 10, 2024

In this article, we will explore all you need to know about knowledge bases and how you can create a knowledge management system that works. Your knowledge base should include articles, FAQs, checklists, video tutorials , links to customer support agents, product releases, and feedback widgets. Book a demo to get started!

Feedback Software 84

Feedback Software Analytic Tools Research Software Data Visualization 84

Userpilot

MARCH 10, 2024

In either case, monitoring and analyzing user behavior patterns can help drive more user engagement and minimize churn. In this article, we’ll take a closer look at different examples of behavioral patterns. TL;DR User behavior patterns refer to the common behaviors people demonstrate while using an app.

Data Visualization 91

Data Visualization User Testing Customer Feedback Customer Experience 91

Userpilot

MARCH 24, 2024

Looking for user flow examples to inspire your UX design process ? This article shows you 11 examples across different user journey stages. We also cover best practices to help you create logical user flows and develop memorable user experiences. Collect user feedback to improve your user flows.

Data Visualization 98

Data Visualization Customer Feedback Analytic Tools User Testing 98

Userpilot

APRIL 22, 2024

This article aims to simplify feature analysis. TL;DR Product feature analysis involves evaluating product features to understand their impact on user satisfaction and market performance. Extract feature development insights. Book a demo to see how Userpilot can transform your product analysis and help you drive growth.

Data Visualization 89

Data Visualization Analytic Tools Feedback Software Weak Development Team 89

Userpilot

APRIL 29, 2024

These are the main questions the article tackles. Book the demo to find out more! Try Userpilot and Take Your Customer Engagement to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is segmentation? Segmentation is a strategy used in marketing, product development, and customer support. Let’s dive in!

Analytic Tools 87

Analytic Tools Research Software Feedback Software Product Research 87

Userpilot

APRIL 3, 2024

In this article, we’ll explore the core elements of a resource center, go over the steps of building one, and share some design examples to inspire you! TL;DR A resource center provides tailored content to aid users in problem-solving your product. Organize the resource center to enhance the user experience. Case studies.

Feedback Software 91

Feedback Software Analytic Tools Research Software Data Visualization 91

Userpilot

FEBRUARY 19, 2024

The drop-off rate is one of the key product metrics to track to improve the customer experience. This article explains: What drop-off rate is. TL;DR The drop-off rate is the percentage of users who start an action or process but don’t complete it. Book the demo! Why it’s important to measure it. How to reduce it.

Analytic Tools 93

Analytic Tools Data Visualization Onboarding KPIs User Testing 93

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? This is the main focus of the article. TL;DR UX strategy provides guidance to the UX design team on how to create and improve experiences that satisfy user needs. Book the demo! A UX strategy is a plan that guides product design and development.

Research Software 87

Research Software Analytic Tools Feedback Software User Testing 87

Userpilot

MARCH 25, 2024

In the article, we show you how to replicate the behavior flow report in GA4. TL;DR Behavior flow analysis was a feature in General Analytics that allowed users to visualize paths that the users took when navigating websites. If you’d like to learn more about Userpilot analytics and how they compare with GA4, book the demo!

Data Visualization 81

Data Visualization Analytic Tools Feedback Software Reporting Tools 81

Userpilot

JULY 8, 2022

If you are wondering what Feature-Driven Development (FDD) is and how it can improve your product management processes, you are in the right place! In the article, we explore what FDD is, the benefits of using it, its stages, and best practices. Feature-Driven Development (FDD) is an Agile development framework.

Feedback Software 95

Feedback Software Analytic Tools User Testing Customer Feedback 95

Userpilot

APRIL 30, 2024

What’s one of the biggest factors impacting how many users use your product ? This article will look at what the adoption rate is, what factors influence it, how you can calculate your adoption rate, and how to improve it. Book a demo now to find out more. Your adoption rate.

Onboarding KPIs 83

Onboarding KPIs Data Visualization User Testing Analytic Tools 83

Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. In this article, we’ll share 17 best practices that you can implement today to increase retention , revenue, and engagement. Book a demo to give it a try.

Analytic Tools 75

Analytic Tools Feedback Software Research Software Customer Experience 75

Userpilot

DECEMBER 12, 2023

Look no further as this is exactly what this article covers! By prioritizing the UX team’s effort to address the most acute user problems, a UX roadmap has a significant impact on improving satisfaction and loyalty. Product roadmaps provide a high-level view of all product development motions, including UX ones. Book the demo!

Roadmap 94

Roadmap Customer Experience UX Product Research 94

Userpilot

FEBRUARY 25, 2024

The model is quick to implement, making it one of the best product development frameworks for SaaS. In this article, we cover: A brief history of the Kano model. Kano analysis is effective for the following reasons: It’s a user-centric framework that’s simple to execute. Book a demo now to learn more.

Customer Satisfaction 95

Customer Satisfaction User Testing Customer Experience Customer Feedback 95

Userpilot

DECEMBER 7, 2023

This article explores what data-driven insights are and why they are important. Similarly, in-app behavioral data can help you to optimize the user experience, and event data can reveal areas of improvement in your conversion funnel. To learn how this can help your business, book a demo today.

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Research Software 93

Userpilot

MARCH 14, 2024

This article lists key use cases for SaaS and explains how to implement them to unlock customer satisfaction and product growth. You can use customer analytics to create targeted marketing campaigns, inform product development, and reduce churn , among other things. Increase user satisfaction. You’re at the right place.

Data Visualization 95

Data Visualization Analytic Tools Feedback Software Customer Experience 95

UX Planet

JANUARY 13, 2024

This article explores a transformative user experience paradigm: Spatial Memory Triggers. The Past My previous article on the possibilities of Apple glasses was focused on user adoption and social privacy. Ai Hardware One of the issues with these new AI hardware products is the disregard for the user experience.

Vision 74

Vision Customer Experience Technical Review Customer Feedback 74

Userpilot

JANUARY 10, 2024

Looking for the best ways to conduct user research and gather actionable insights? Whether you’re building a product from scratch, updating something on your platform, or just want to listen to users and create better experiences , this article provides the guide you need. What is user research?

User Testing 97

User Testing Research Software Analytic Tools Feedback Software 97

Userpilot

MARCH 25, 2024

A user activity trend can provide key insights into changing user behavior and help you increase conversion rates and product engagement. In this article, we’ll dig deeper into what user activity trends are and outline the key tips to monitor them. We’ll also discuss a few useful tools to analyze user activity.

Data Visualization 93

Data Visualization Customer Feedback User Testing Customer Experience 93

Userpilot

MARCH 6, 2024

This is the main question we explore in the article. To let users experience the product value , consider a freemium plan or free trial , and create onboarding flows to guide them to activation. When users adopt the core features, trigger secondary onboarding experiences to introduce more complex functionality.

Analytic Tools 86

Analytic Tools Data Visualization Research Software Onboarding KPIs 86

Userpilot

MAY 2, 2024

In the article, we share 24 customer retention marketing tactics that will help you reduce churn and increase your product performance. Personalize the customer experience , for example, through tailored onboarding. Identify the happy paths of power users through analytics and replicate them for new customers. Book the demo!

Data Visualization 62

Data Visualization User Testing Customer Feedback Analytic Tools 62

Userpilot

FEBRUARY 4, 2023

In this article, we dive deep into strategic initiatives, their purposes and types, and how you can use them to improve your SaaS business. You can develop and execute strategic initiatives with the OKR framework. These interactive elements can improve the user experience and increase customer retention.

Feedback Software 92

Feedback Software Analytic Tools Research Software Product Research 92

Userpilot

MARCH 21, 2024

It can improve customer retention , lifetime value, revenue growth, and product development. Offering a free trial or demo to showcase product value and encourage sign-ups. Collecting customer data with welcome surveys to segment users and personalize the onboarding experience. User persona example.

User Testing 98

User Testing Analytic Tools Research Software Feedback Software 98

Userpilot

MARCH 19, 2024

Even if you’ve been a product manager for a while, a new feature rollout can be a challenging experience. Fear not, though, as this article provides lots of valuable insights into the process. TL;DR Feature rollout is the process of releasing new functionality in small batches and to small user segments. Ready to dive in?

Product Research 96

Product Research Onboarding KPIs User Testing Feedback Software 96

Split

JULY 7, 2023

Here are some pros and cons to consider when leveraging AI in software delivery: The Pros Automation and Efficiency : AI can automate repetitive tasks, accelerate development cycles, and improve overall efficiency in software delivery processes. Transparent and responsible AI development practices are essential to mitigate these risks.

Analytic Tools 98

Analytic Tools Data Visualization Artificial Inteligence User Testing 98

Userpilot

MARCH 7, 2024

In this article, we’ll present the advantages and disadvantages of paid analytics platforms versus their free version counterparts and the best tools for each category. UXtweak is the best free user experience research platform. Userpilot is the product growth platform for user journey analytics. User segmentation.

Data Visualization 99

Data Visualization Analytic Tools Reporting Tools Research Software 99

Userpilot

FEBRUARY 29, 2024

User behavior analytics helps you understand how users engage with your SaaS. By digging into the user flow data, you can spot friction points and identify improvements to enhance the user experience. In this article, we answer the question: how does user behavior analytics work?

Data Visualization 89

Data Visualization Analytic Tools Feedback Software User Testing 89

Userpilot

DECEMBER 6, 2023

This article explores the roles and responsibilities of the web designer and the UX designer. UX design, however, involves optimizing a product to generate better user experiences. The core responsibility of a UX designer is to understand varying user' needs and create a product flow for different user personas.

Research Software 88

Research Software Analytic Tools Feedback Software Data Visualization 88

Userpilot

MARCH 14, 2024

If so, you’re in the right place, as this is the main question we explore in the article! TL;DR The GA4 path exploration report provides a visualization of successive or previous actions that users take at a particular stage of the user journey. Book the demo to find out more about its unique capabilities.

Data Visualization 101

Data Visualization Analytic Tools Feedback Software Reporting Tools 101

Userpilot

JANUARY 12, 2023

There are different user behavior analytics use cases you can implement when conducting user behavior analytics. First, the use cases we’ve put together for this article present different angles of how to act on behavioral data at different stages of the customer journey. How to track user behavioral data.

Analytic Tools 94

Analytic Tools Data Visualization Feedback Software Customer Feedback 94

Userpilot

NOVEMBER 23, 2023

This article explores both hard and soft skills that product managers need in their everyday work, so if you’re curious to learn more, dive right in. Product management involves analyzing user experience , so a product manager needs to be able to use a range of techniques to do it effectively. Book the demo!

Analytic Tools 90

Analytic Tools Research Software Data Visualization Product Research 90

Userpilot

APRIL 29, 2024

In this article, we examine what makes SaaS renewal management so important and explore renewal strategies for preventing customer churn and increasing upsells. Userpilot helps you track product usage and trigger data-driven contextual experiences to drive customer success. Then book a demo with Userpilot and we will show you how!

Feedback Software 80

Feedback Software Onboarding KPIs Data Visualization Customer Feedback 80

Userpilot

NOVEMBER 30, 2023

This is the main focus of the article, so if you’re after the answer, we’ve got you covered! A market gap can be caused by missing functionality or poor user experience. Competitor analysis enables PMs to find areas where rivals fail customers and develop sound positioning and differentiation strategies.

User Testing 93

User Testing Data Visualization Feedback Software Research Software 93

Userpilot

JANUARY 15, 2024

This article shows you the tips and tricks to implement. Steps to conduct user research and incorporate empathy into your design thinking process. Tools for user research and empathic UX design. Empathic design helps you: See the world through users’ eyes—understand their pain points and motivations.

User Testing 102

User Testing Customer Experience Data Visualization Research Software 102