Mind the Product

FEBRUARY 14, 2018

Google Analytics as Your Default Platform? As a product manager, the impact of your business decisions will be measured by your product’s front-end data. It is your obligation to be able to implement an analytic platform, analyze the data and present your findings. In-app Services. Crash Reports. A/B Testing.

Data Visualization 87

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 87

Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! Behavior analytics tools empower companies to make effective, data-driven decisions.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Embedded Analytics 105

The Product Coalition

JUNE 22, 2020

This article is part of a wider guide on how to establish a product discovery framework in your organization. Establishing a robust product discovery infrastructure at your organization gives you the freedom to focus more of your time on creating, analyzing, and testing customer insights. more on this in an upcoming article.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

The Product Coalition

MAY 20, 2020

One of the most loved features of Tableau are their interactive reports. As the business world moves away from static PDFs being sent around in emails, interactive data visualizations are becoming more common. Image credit: Chartio Chartio is the perfect choice for those already skilled in business intelligence.

Data Visualization 85

Data Visualization Analytic Tools Reporting Tools Embedded Analytics 85

Userpilot

APRIL 23, 2021

In this article, we’ll take a quick look over what a user persona is and how to create one. All in one dashboard. Works with: Manages a team of developers, UX designers, and QA engineers Collaborates with Product Marketing Manager. But it’s an absolutely critical step for any SaaS strategy.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

MAY 26, 2022

If you would like to know the answers to these and other questions, this is the article for you! In other companies, educational content is developed by customer success teams that also create other customer-facing resources such as a knowledge base. Self-service. Once we develop our routines, we tend to stick to them.

Feedback Software 98

Feedback Software Analytic Tools Research Software Education 98

Userpilot

OCTOBER 16, 2022

In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. Churn rate.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

JANUARY 8, 2024

This article shows you how. You can also implement A/B testing to see what resonates better with your audience. Promote your case studies with paid ads on social media Case studies make a good customer acquisition strategy because they showcase how your best customers reached business success with your tool.

Analytic Tools 106

Analytic Tools Research Software Feedback Software Customer Experience 106

Usersnap

MARCH 19, 2019

Should the Voice of Customer influence product development? In Frost & Sullivan’s survey research on R&D/innovation and product development priorities, 84% of the respondents declare that they employ the voice of customers (VoC) in their product development cycle. Do you consider customer feedback?

User Testing 76

User Testing Feedback Software Data Visualization Research Software 76

Userpilot

JANUARY 29, 2023

This article considers what product experience is. Good product experience involves everything from the product platform to its user interface, product functionality, content strategy, information architecture, and usability testing. Finally, embed the videos into your knowledge base for easy user access. Try Userpilot today!

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience Data Visualization 98

Userpilot

JUNE 10, 2022

In this article, we’ll cover several methods for collecting and managing feature requests to meet customer expectations. identify which requests you can tackle first using product analytics and segmentation. notify customers of newly launched features and explain to them why you can’t develop the other requested features.

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

OCTOBER 8, 2021

But with so many platforms out there, which one should your SaaS business choose? This article will show you how to decide. Marketing-based growth necessitated the creation of content such as blog articles (like this one!), Analytics that tell you what to change to get more customers. Source: Amplitude.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Product Research 98

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. What is Customer Analytics Software? Best Customer Analytics Software 1.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

AUGUST 26, 2022

In this article, we’ll be explaining the value of user feedback and how to gather user sentiment , with a strategy in place. Create different variations of the same survey and run A/B tests for them to determine which version got the most engagement. A/B test different feedback forms. Let’s get started!

Feedback Software 96

Feedback Software Customer Feedback User Testing Analytic Tools 96

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

APRIL 28, 2022

How can it help product managers in the product development process? This article covers Teresa’s Torres famous opportunity solution tree method for continuous discovery and steps to build one. Product discovery is an ongoing process and should not be limited to the initial design/development stage. Let’s dive in!

Research Software 98

Research Software Feedback Software Analytic Tools Product Research 98

Userpilot

JUNE 12, 2023

It can be a tough nut to crack sometimes, but we’ve made it easier in this article. In general, you’ll have enough insights to inform product development and tailor products to meet audience needs. Have you found what you were looking for in this article? Dig into survey analytics to see how your surveys are performing.

Data Visualization 96

Data Visualization Product Research Research Software Analytic Tools 96

Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

JUNE 2, 2022

In this article, I’ve outlined the best customer feedback examples your SaaS company can leverage to get quality insights from your user base. TL; DR. Customer feedback is the data you collect from customers that reflect their perception of your product and services. Usability tests. Let’s jump right in.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Reveal

JULY 20, 2022

Reveal Embedded Analytics. Looking for an alternative to Sisense embedded analytics platform? In this article, we will focus on only one of those Sisense alternatives – Reveal. Reveal has been rated as one of the highest performing embedded analytics solutions on the market based on customer satisfaction ratings.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

SEPTEMBER 22, 2023

Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Product Talk

OCTOBER 18, 2023

A regular cadence of assumption testing helps product teams quickly determine which ideas will work and which ones won’t. And sadly, most product teams don’t do any assumption testing at all. In this article, I’ll cover assumption testing from beginning to end, including: Why should product teams test their assumptions?

Product Research 256

Product Research User Testing Testing Analytic Tools 256

Mind the Product

DECEMBER 7, 2016

In my role as Head of Product at Comic Relief I currently have one overarching goal: to embed Product as a way of working. This is in order for Product to provide value to the organisation and it is underpinned by developing a high-performing team. Fear and caution are inevitable. My team are my product. What does this actually mean?

Product Research 70

Product Research User Testing Development Product Management 70

Userpilot

APRIL 25, 2022

Friction logs help you step out of the role of a SaaS owner, product manager, or developer… and into the world of a customer. The role of the developer advocate is increasingly important in the world of SaaS, as organizations search for ways of improving user engagement. Developers can implement fixes faster.

Feedback Software 98

Feedback Software Analytic Tools Data Visualization User Testing 98

Userpilot

MAY 14, 2020

For the purpose of this article, we’ll talk about Userlist’s email functionality. As far as pricing is concerned, Userlist offers a great Starter plan for when you’re in the early stages of development. Again, for the purposes of this article I’ll focus on the email functionality. Document360.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98

Userpilot

OCTOBER 24, 2023

Sending in-app surveys and segment those users who report hardships with the product, express dissatisfaction, or rate your SaaS product low. Using A/B testing to expose dormant users to different flows to see what gets them closer to the resurrection goal. Watching A/B testing results on Userpilot.

Customer Experience 101

Customer Experience User Testing Customer Feedback Onboarding KPIs 101

Userpilot

OCTOBER 1, 2021

" We asked some people in the SaaS industry what they thought of them, and the results weren't pretty… So if you take one thing away from this article, remember how LinkParrot lost Jake as a customer by ignoring his personal needs completely. Develop a process for acquiring customer feedback and, more importantly, acting on it.

Analytic Tools 116

Analytic Tools Feedback Software User Testing Data Visualization 116

Userpilot

JULY 14, 2021

That’s exactly what I’m going to cover in this article. Using a survey creation tool is the most efficient approach to creating, deploying, and revising surveys, compared to custom coding one as it’s faster and allows easier iterations and testing. Was this article helpful?

Customer Satisfaction 98

Customer Satisfaction User Testing Product Research Customer Feedback 98

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your customer satisfaction needs. Product usage analytics : An indirect feedback feature to track user interactions and identify popular and overlooked features. Ready to see Userpilot in action?

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your customer satisfaction needs. TL;DR Lou Assist is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether Lou Assist is the ideal choice for your customer experience needs. TL;DR Lou Assist is a good choice for customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

FEBRUARY 13, 2024

This article is going to dive into the Userpilot vs Product Fruits debate and try to answer a key question: Which is the better tool for user onboarding, as well as other use cases? It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. What is Product Fruits?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your customer experience needs. Analytics dashboard to collect customer experience insights — by tracking user data events, feature usage, survey statistics, etc. Ready to see Userpilot in action?

Data Visualization 52

Data Visualization Embedded Analytics Customer Experience Analytic Tools 52

Userpilot

JANUARY 16, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your customer satisfaction needs. TL;DR Userlane is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your customer satisfaction needs. TL;DR GainsightPX is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

NOVEMBER 2, 2022

All of these concerns can be easily resolved with AI in customer service. The use of artificial intelligence can be an invaluable tool for improving support without putting too many resources at risk. In this article, we’ll discuss AI and explain why you should embrace it to increase product growth. But is it true today?

Artificial Inteligence 98

Artificial Inteligence Data Visualization Reporting Tools Customer Experience 98

Userpilot

NOVEMBER 20, 2022

In this article, we’ll cover: What digital customer experience is and why you should do it. You should digitize your customer experience to better meet customer expectations, cut down on customer service costs, and drive up customer loyalty. C ontinually test and improve your digital customer experiences.

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