Userpilot

DECEMBER 22, 2023

Before releasing the microcopy to the world, test it, just like other aspects of the product. For example, run A/B and usability tests. There are plenty of specialist AI-powered writing tools around, and many businesses embed AI technology in their product to increase their efficiency and effectiveness.

Analytic Tools 101

Analytic Tools Feedback Software UX Data Visualization 101

Userpilot

NOVEMBER 30, 2023

These are only some of the questions that the article tackles. The UX research process consists of 4 main stages, Discovery , Exploring, Testing, and Listening, which follow the development process and during which it becomes increasingly more specific. This includes data from your analytics tools (e.g. Why is it important?

Product Research 90

Product Research User Testing Research Software Data Visualization 90

Userpilot

APRIL 7, 2022

What does the term UX analytics stand for? This article will guide you through every important aspect of collecting and utilizing user behavior data to drive product growth. UX analytics refers to analyzing how the users engage with your product UI and how is their overall experience while using the product.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Research Software 52

Userpilot

OCTOBER 26, 2023

These are the main questions that the article explores. A detailed growth strategy for retaining customers may involve various tactics, including self-serve onboarding and support, referral programs, and informed feature development. To take full advantage of growth opportunities, use product analytics to inform product decisions.

Feedback Software 99

Feedback Software Analytic Tools Research Software Data Visualization 99

Mind the Product

FEBRUARY 14, 2018

Google Analytics as Your Default Platform? As a product manager, the impact of your business decisions will be measured by your product’s front-end data. It is your obligation to be able to implement an analytic platform, analyze the data and present your findings. In-app Services. Crash Reports. A/B Testing.

Data Visualization 86

Data Visualization Analytic Tools Embedded Analytics Reporting Tools 86

Userpilot

JUNE 30, 2023

In this article, we’re going to examine Userpilot’s resource center editor in depth. Finally, analytics can help you understand how your resource center is performing, which of the content you’ve published is working, and what needs to change. enabling them to read a help article in a native language).

Analytic Tools 95

Analytic Tools Embedded Analytics Data Visualization User Testing 95

Userpilot

JUNE 19, 2023

The main features of a good LMS are an intuitive UI, support for different content types, course management features, assessment and certification functionalities, tracking and reporting, collaboration features, and gamification. Tracking and reporting functionality to keep a pulse on learners’ progress.

Analytic Tools 91

Analytic Tools Feedback Software Reporting Tools Systems Review 91

Intercom, Inc.

APRIL 25, 2018

Before this, we’d invested a lot of time in features like article suggestions. Powered by our knowledge base product , it suggested articles to people after they typed a message. They had to click “Start a conversation” to find this link to self-service – it was almost contradictory.

Embedded Analytics 215

Embedded Analytics Feedback Software User Testing Customer Experience 215

The Product Coalition

JUNE 22, 2020

This article is part of a wider guide on how to establish a product discovery framework in your organization. Establishing a robust product discovery infrastructure at your organization gives you the freedom to focus more of your time on creating, analyzing, and testing customer insights. more on this in an upcoming article.

Customer Experience 78

Customer Experience Product Research Data Visualization Embedded Analytics 78

Userpilot

MARCH 29, 2024

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! Behavior analytics tools empower companies to make effective, data-driven decisions.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Embedded Analytics 94

The Product Coalition

MAY 20, 2020

One of the most loved features of Tableau are their interactive reports. As the business world moves away from static PDFs being sent around in emails, interactive data visualizations are becoming more common. Image credit: Chartio Chartio is the perfect choice for those already skilled in business intelligence.

Data Visualization 84

Data Visualization Analytic Tools Reporting Tools Embedded Analytics 84

Userpilot

DECEMBER 3, 2022

In this article, we cover the following: What UX design is and why UX is important in SaaS. Test different UI elements with smaller segments of users. After looking at the data , test the usability of your most under-utilized features. Test, test, test. A/B test your user experience flows in Userpilot.

Feedback Software 97

Feedback Software Research Software Analytic Tools User Testing 97

Userpilot

NOVEMBER 22, 2022

In this article, we’ll cover: What a customer education strategy is and what it includes. Finally, constantly test and improve your customer education strategy by collecting feedback and acting on it. You should find a customer education tool that allows you to try out different content types and embed learning directly in-app.

Education 94

Education User Testing Customer Feedback Customer Experience 94

Userpilot

APRIL 23, 2021

In this article, we’ll take a quick look over what a user persona is and how to create one. All in one dashboard. Build in-app experiences that increase product adoption and retention without needing to code Track in-app behavior, analyze data and see the direct impact of the experiences inside the dashboard.

Analytic Tools 98

Analytic Tools Feedback Software Research Software User Testing 98

Userpilot

JANUARY 9, 2023

This article considers all you need to know about retention marketing. Sales analytics to identify better-qualified prospects and improve your marketing strategy. You can offer proactive self-service support via a help center. For instance, you can embed in-app video tutorials to provide visual solutions to challenges.

Feedback Software 93

Feedback Software Analytic Tools Research Software Customer Experience 93

Userpilot

OCTOBER 16, 2022

In this article, we’ll discuss what exactly customer intimacy means and how you can nurture long-lasting relationships that result in retention. Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Gainsight

APRIL 5, 2022

However, there are tried-and-true ways for product leaders to use analytics to drive multi-product growth. In this article, we examine the biggest issues multi-product companies face and nail down how to use analytics to promote product growth across the organization. How can multi-product companies benefit from analytics?

Analytic Tools 52

Analytic Tools Embedded Analytics Feedback Software Product Research 52

Userpilot

JANUARY 29, 2023

This article considers what product experience is. Good product experience involves everything from the product platform to its user interface, product functionality, content strategy, information architecture, and usability testing. Finally, embed the videos into your knowledge base for easy user access. Try Userpilot today!

Feedback Software 98

Feedback Software Analytic Tools Customer Experience Data Visualization 98

Intercom, Inc.

JULY 31, 2019

Embed a video message in your chatbot. ” Not only that, but leads coming through Volvo’s chatbot are 200% more likely to purchase a vehicle than those acquired via their contact form, since they’re able to get immediate answers to their questions or book a test drive online. Test and refine.

Marketing 177

Marketing User Testing Research Software Embedded Analytics 177

Userpilot

MAY 26, 2022

If you would like to know the answers to these and other questions, this is the article for you! Self-service. And there's no need to make them wait because it's easy to build self-service solutions which offer contextual and timely support. Notion offers personalized user education paths.

Feedback Software 95

Feedback Software Analytic Tools Research Software Education 95

Userpilot

JANUARY 8, 2024

This article shows you how. You can also implement A/B testing to see what resonates better with your audience. Promote your case studies with paid ads on social media Case studies make a good customer acquisition strategy because they showcase how your best customers reached business success with your tool.

Analytic Tools 103

Analytic Tools Research Software Feedback Software Customer Experience 103

Userpilot

SEPTEMBER 22, 2021

In this article, we discuss what engagement tools are and why you need them for your SaaS. Product analytics can tell you which features are “sticky” so you can direct users to the parts of your tool that are most likely to keep them subscribed. Embedded forms – embed forms across the site to capture leads and emails.

Analytic Tools 94

Analytic Tools Feedback Software Data Visualization Reporting Tools 94

Userpilot

OCTOBER 8, 2021

But with so many platforms out there, which one should your SaaS business choose? This article will show you how to decide. Marketing-based growth necessitated the creation of content such as blog articles (like this one!), Analytics that tell you what to change to get more customers. Source: Amplitude.

Analytic Tools 96

Analytic Tools Research Software Data Visualization Product Research 96

Userpilot

JULY 27, 2022

In this article, I’ll show you which feedback approach is better for your SaaS and the right tools for collecting it. Customer feedback is the data you collect on customers’ evaluation of your product/services. Usability tests. Usability testing is a UX research method used to identify design problems and areas of improvement.

Feedback Software 94

Feedback Software User Testing Customer Feedback Analytic Tools 94

Userpilot

APRIL 8, 2021

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. What is Customer Analytics Software? Best Customer Analytics Software 1.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JUNE 10, 2022

In this article, we’ll cover several methods for collecting and managing feature requests to meet customer expectations. identify which requests you can tackle first using product analytics and segmentation. Users send bug reports when they’re using your product and it suddenly stops functioning as it should.

Feedback Software 52

Feedback Software Analytic Tools Product Research Data Visualization 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

AUGUST 26, 2022

In this article, we’ll be explaining the value of user feedback and how to gather user sentiment , with a strategy in place. Create different variations of the same survey and run A/B tests for them to determine which version got the most engagement. A/B test different feedback forms. Pair user feedback with other UX analytics.

Feedback Software 84

Feedback Software Customer Feedback User Testing Analytic Tools 84

Reveal

JULY 20, 2022

Reveal Embedded Analytics. Looking for an alternative to Sisense embedded analytics platform? In this article, we will focus on only one of those Sisense alternatives – Reveal. Reveal has been rated as one of the highest performing embedded analytics solutions on the market based on customer satisfaction ratings.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Gainsight

SEPTEMBER 1, 2021

In this article, we dig into the emerging role of product growth and show you how to use product growth to lead your company past its goals. In fact, 84% of companies that focus on improving their customer experience reported an increase in revenue. Experiment, test, and adjust. Ready to start riding the product growth wave?

Analytic Tools 52

Analytic Tools Feedback Software Product Research User Testing 52

Userpilot

JUNE 2, 2022

In this article, I’ve outlined the best customer feedback examples your SaaS company can leverage to get quality insights from your user base. TL; DR. Customer feedback is the data you collect from customers that reflect their perception of your product and services. Usability tests. Let’s jump right in.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

JUNE 12, 2023

It can be a tough nut to crack sometimes, but we’ve made it easier in this article. You can trigger this survey immediately after first-time interaction with a feature, when beta testing a feature, or after you’ve launched a new feature. Have you found what you were looking for in this article?

Data Visualization 82

Data Visualization Product Research Research Software Analytic Tools 82

Userpilot

SEPTEMBER 22, 2023

Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Product Talk

OCTOBER 18, 2023

A regular cadence of assumption testing helps product teams quickly determine which ideas will work and which ones won’t. And sadly, most product teams don’t do any assumption testing at all. In this article, I’ll cover assumption testing from beginning to end, including: Why should product teams test their assumptions?

Product Research 258

Product Research User Testing Testing Analytic Tools 258

Userpilot

APRIL 28, 2022

This article covers Teresa’s Torres famous opportunity solution tree method for continuous discovery and steps to build one. Test each solution thoroughly to ensure it achieves the objective, so devise and conduct a number of experiments. How can it help product managers in the product development process? Let’s dive in!

Research Software 94

Research Software Feedback Software Analytic Tools Product Research 94

Userpilot

MAY 14, 2020

For the purpose of this article, we’ll talk about Userlist’s email functionality. Again, for the purposes of this article I’ll focus on the email functionality. If you don’t have the time to build them, you can choose from loads of tried-and-tested templates taken from the likes of Dropbox and Airtable.

Analytic Tools 98

Analytic Tools Feedback Software User Testing Customer Experience 98