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Tools of the Trade: Using Pendo to Manage Customer Requests

Product Talk

Just because an idea isn’t something you’re going to pursue today doesn’t mean it won’t be worth pursuing at some point in the future. Tweet This So how exactly do you manage all these ideas? For today’s Tools of the Trade , we caught up with Leann Schneider , Product Manager at Plum. Leann, welcome.

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Everyone Thinks They’re Managing by Outcomes. Here’s How to Actually Do it.

Product Talk

Last month, I spoke at the Business of Software (BoS) conference in Boston. A big thank you to Rich Mironov who referred me to BoS organizer Mark Littlewood, and to Jeff Merrell , my co-instructor at Northwestern , who helped me develop many of these ideas. Managing by outcomes has been a popular topic for quite some time.

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10 Interactive Software Walkthroughs With Examples

Userpilot

Frustrated trying to design interactive software walkthroughs that drive activation? But don’t worry—this article will provide some inspiration. We handpicked a few of the best SaaS walkthrough examples and explained what made them great. It applies to both web apps and mobile apps.

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11 Types of Product Managers for SaaS Companies

Userpilot

This is the key question this article discusses, so if you’re after the answer, you’re in the right place! We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers. Developing and prioritizing ideas.

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AI Product Management 101: How to Leverage Artificial Intelligence Successfully?

Userpilot

How can product managers harness the power of AI to drive product growth? These are the key questions our article explores. In particular, we focus on specific ways to implement AI at different stages of the product management process. Successful AI product management also ensures that the tech is used ethically.

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Product Leadership in Scrum

Roman Pichler

The cross-functional development team makes the design and technology decisions; and the Scrum Master guides process and organisational change, as the following picture shows. 2] When you manage a larger or more complex product, carrying out the necessary product work as a single product owner is often impossible.

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Top Product Management Tools for Your Stack (2025)

Userpilot

Product managers juggle a lot: customer feedback and customer surveys, behavior analysis, roadmapping, prototyping, documentation, and project management. This article highlights the best product management tools to help you master your tasks and deliver maximum value to stakeholders. ” Vrutik P.