Article, Knowledge Base and Software Review

Guide to Knowledge Base Creation For SaaS: Steps, Best Practices, and Tools

Userpilot

APRIL 10, 2024

Knowledge base creation is critical to enhancing self-service support. Building a knowledge management system can stem the tide, keeping your customers happy and ensuring your support agents can focus on more important tasks. The five steps to knowledge base creation include: Identify areas where users need help.

Feedback Software

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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

SEPTEMBER 21, 2022

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? An in-app knowledge base enables you to take advantage of the self-serve support model for effective customer service delivery. There are numerous knowledge base tools in the market.

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10 SaaS Knowledge Base Examples and Best Tools to Build Yours

Userpilot

MARCH 3, 2022

Looking for SaaS knowledge base examples? In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. What is a SaaS knowledge base?

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Webinars

The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Communication

Peak Performance: Continuous Testing & Evaluation of LLM-Based Applications

From Developer Experience to Product Experience: How a Shared Focus Fuels Product Success

Understanding User Needs and Satisfying Them

Beyond the Basics of A/B Tests: Highly Innovative Experimentation Tactics You Need to Know

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How to Build a Knowledge Base: A Step-by-Step Guide for SaaS

Userpilot

APRIL 28, 2023

Wondering how to build a knowledge base in-app for your SaaS product? A knowledge base is a central hub of resources that helps your customers solve problems and learn more about your product. TL; DR A knowledge base helps your customers access product guides and find answers to their various queries about your product.

Analytic Tools

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In-App Customer Support: Tools and Best Practices for a Great In-App Support Experience

Userpilot

APRIL 21, 2024

By integrating customer support directly into your software app or website, you can: Boost user retention. In this article, we’ll break down what in-app customer support is, show you some of the best practices, and check out what you should look for in an in-app customer support automation tool. Improve customer satisfaction.

Analytic Tools

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No Code Onboarding for SaaS: How to Build Effective New User Onboarding Without Coding

Userpilot

FEBRUARY 28, 2023

No-code onboarding is all about building product experiences that boost retention and adoption using no-code software solutions. In this article, we’ll cover: What user onboarding is and how no-code tools make building flows faster and easier. What is no code onboarding?

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Chameleon vs Whatfix: Which is Better for No-Code Growth?

Userpilot

MARCH 16, 2024

Is Chameleon or Whatfix the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Chameleon and Whatfix compare when it comes to enabling SaaS no-code growth.

Analytic Tools

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GainsightPX for Customer Experience: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your customer experience needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. These articles can be a part of your comprehensive knowledge base.

Data Visualization

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GainsightPX for In-App Messaging: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your in-app messaging needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. These articles can be a part of your comprehensive knowledge base.

Analytic Tools

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Chameleon vs WalkMe: Which is Better for No-Code Growth?

Userpilot

MARCH 29, 2024

Is Chameleon or WalkMe the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Chameleon, and WalkMe compare when it comes to enabling SaaS no-code growth.

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Pendo vs Chameleon: Which is Better for No-Code Growth?

Userpilot

MARCH 16, 2024

Is Pendo or Chameleon the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Pendo and Chameleon compare when it comes to enabling SaaS no-code growth.

Analytic Tools

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GainsightPX for Product Experience: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your product experience needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! Onboarding checklist editor.

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Continuous Improvement: How It’s Important for Software Developers

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, Read the article to know what it is? Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever. processes, tools, products, and services.

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GainsightPX for Proactive Customer Service: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your proactive customer service needs. We’ll explore its features, and pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

Data Visualization

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UserIQ for Proactive Customer Service: Features, Pricing, and Review

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether UserIQ is the ideal choice for your proactive customer service needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! Book a demo to learn more.

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HelpHero for Proactive Customer Service: Features, Pricing, and Review

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your proactive customer service needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! They enhance user onboarding.

Data Visualization

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GainsightPX for Customer Satisfaction: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your customer satisfaction needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

Data Visualization

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GainsightPX for Onboarding Automation: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your onboarding automation needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! Onboarding checklist editor.

Onboarding KPIs

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UserGuiding vs Chameleon: Which is Better for No-Code Growth?

Userpilot

MARCH 16, 2024

Is UserGuiding or Chameleon the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Get a Userpilot demo and drive your product growth code-free. Let’s dive in!

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Appcues vs Chameleon: Which is Better for No-Code Growth?

Userpilot

MARCH 16, 2024

Is Appcues or Chameleon the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues, and Chameleon compare when it comes to enabling SaaS no-code growth.

Analytic Tools

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GainsightPX for Self-Service Support: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

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Userlane for Proactive Customer Service: Features, Pricing, and Review

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your proactive customer service needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

Data Visualization

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How to Create a Resource Center For Your SaaS Product: Steps and Best Practices

Userpilot

APRIL 3, 2024

In this article, we’ll explore the core elements of a resource center, go over the steps of building one, and share some design examples to inspire you! SurferSEO’s Resource Center features an “ask the community” option, fostering a collaborative environment through peer support and knowledge exchange.

Feedback Software

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HelpHero for Product Experience: Features, Pricing, and Review

Userpilot

JANUARY 20, 2024

In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your product experience needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! They enhance user onboarding.

Analytic Tools

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GainsightPX for Feature Adoption: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your feature adoption needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! Onboarding checklist editor.

Onboarding KPIs

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UserGuiding vs Spekit – Which is Better for No-Code Growth?

Userpilot

FEBRUARY 28, 2023

Are UserGuiding and Spekit the most suitable no-code growth solutions available? Or is there an alternative in-app onboarding software that may be better suited to your specific requirements? With numerous options for no-code growth tools available on review sites, selecting the best one can be overwhelming.

Analytic Tools

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GainsightPX for Product Adoption: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your product adoption needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! Onboarding checklist editor.

Data Visualization

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GainsightPX for New Customer Onboarding: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your new customer onboarding needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! Onboarding checklist editor.

Onboarding KPIs

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Userpilot for Customer Satisfaction: Features, Pricing, and Review

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your customer satisfaction needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

Data Visualization

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Userlane for Customer Satisfaction: Features, Pricing, and Review

Userpilot

JANUARY 16, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your customer satisfaction needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

Data Visualization

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools

Userpilot for Customer Experience: Features, Pricing, and Review

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your customer experience needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. without writing any code. Let’s get started!

Data Visualization

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Userpilot for Proactive Customer Service: Features, Pricing, and Review

Userpilot

FEBRUARY 19, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your proactive customer service needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

Data Visualization

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6 Customer Communication Pain Points in SaaS + How to Resolve Them

Userpilot

APRIL 15, 2024

This article aims to help you avoid that. From poor onboarding to slow response times and inadequate self-serve support, customer pain points significantly impact the customer experience, potentially leading to dissatisfaction, negative online reviews, and churn. Build CSAT surveys code-free with Userpilot.

User Friction

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GainsightPX for Interactive User Guides: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your interactive user guides needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! Onboarding checklist editor.

Analytic Tools

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GainsightPX for Digital Adoption: Features, Pricing, and Review

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your digital adoption needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! Product Mapper.

Data Visualization

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HelpHero for In-App Messaging: Features, Pricing, and Review

Userpilot

JANUARY 18, 2024

In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your in-app messaging needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! They enhance user onboarding.

Analytic Tools

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HelpHero for In-App Messaging: Features, Pricing, and Review

Userpilot

JANUARY 18, 2024

In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your in-app messaging needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started! They enhance user onboarding.

Analytic Tools

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Userlane for Product Adoption: Features, Pricing, and Review

Userpilot

JANUARY 20, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your product adoption needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

Analytic Tools

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Userlane for Product Adoption: Features, Pricing, and Review

Userpilot

JANUARY 20, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your product adoption needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

Analytic Tools

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Intercom for Customer Experience: Features, Pricing, and Review

Userpilot

NOVEMBER 19, 2023

In this article, we’ll delve into precisely that – helping you determine whether Intercom is the ideal choice for your customer experience needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

Data Visualization

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Userpilot for Digital Adoption: Features, Pricing, and Review

Userpilot

FEBRUARY 26, 2024

In this article, we’ll delve into precisely that – helping you determine whether Userpilot is the ideal choice for your digital adoption needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

Data Visualization

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UserGuiding Analytics In-Depth Review: Features, Better Alternatives, and More

Userpilot

MARCH 21, 2023

In this article, we’ll discuss the features and limitations of UserGuiding analytics and explore its value-for-money alternatives. TL;DR UserGuiding is a cloud-based platform specializing in user onboarding solutions with the necessary features to offer personalized onboarding flows and interactive product tours. Let’s start!

Data Visualization

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Intercom for In-App Messaging: Features, Pricing, and Review

Userpilot

NOVEMBER 16, 2023

In this article, we’ll delve into precisely that – helping you determine whether Intercom is the ideal choice for your in-app messaging needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Let’s get started!

Analytic Tools

Analytic Tools Feedback Software Embedded Analytics Data Visualization

HelpHero for Customer Satisfaction: Features, Pricing, and Review

Userpilot

JANUARY 16, 2024

In this article, we’ll delve into precisely that – helping you determine whether HelpHero is the ideal choice for your customer satisfaction needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. A/B Testing is only available to technical users who can code.

Customer Satisfaction

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Guide to Knowledge Base Creation For SaaS: Steps, Best Practices, and Tools

10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

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Trending Sources

10 SaaS Knowledge Base Examples and Best Tools to Build Yours

Webinars

How to Build a Knowledge Base: A Step-by-Step Guide for SaaS

In-App Customer Support: Tools and Best Practices for a Great In-App Support Experience

No Code Onboarding for SaaS: How to Build Effective New User Onboarding Without Coding

Chameleon vs Whatfix: Which is Better for No-Code Growth?

GainsightPX for Customer Experience: Features, Pricing, and Review

GainsightPX for In-App Messaging: Features, Pricing, and Review

Chameleon vs WalkMe: Which is Better for No-Code Growth?

Pendo vs Chameleon: Which is Better for No-Code Growth?

GainsightPX for Product Experience: Features, Pricing, and Review

Continuous Improvement: How It’s Important for Software Developers

GainsightPX for Proactive Customer Service: Features, Pricing, and Review

UserIQ for Proactive Customer Service: Features, Pricing, and Review

HelpHero for Proactive Customer Service: Features, Pricing, and Review

GainsightPX for Customer Satisfaction: Features, Pricing, and Review

GainsightPX for Onboarding Automation: Features, Pricing, and Review

UserGuiding vs Chameleon: Which is Better for No-Code Growth?

Appcues vs Chameleon: Which is Better for No-Code Growth?

GainsightPX for Self-Service Support: Features, Pricing, and Review

Userlane for Proactive Customer Service: Features, Pricing, and Review

How to Create a Resource Center For Your SaaS Product: Steps and Best Practices

HelpHero for Product Experience: Features, Pricing, and Review

GainsightPX for Feature Adoption: Features, Pricing, and Review

UserGuiding vs Spekit – Which is Better for No-Code Growth?

GainsightPX for Product Adoption: Features, Pricing, and Review

GainsightPX for New Customer Onboarding: Features, Pricing, and Review

Userpilot for Customer Satisfaction: Features, Pricing, and Review

Userlane for Customer Satisfaction: Features, Pricing, and Review

Userpilot for Customer Experience: Features, Pricing, and Review

Userpilot for Proactive Customer Service: Features, Pricing, and Review

6 Customer Communication Pain Points in SaaS + How to Resolve Them

GainsightPX for Interactive User Guides: Features, Pricing, and Review

GainsightPX for Digital Adoption: Features, Pricing, and Review

HelpHero for In-App Messaging: Features, Pricing, and Review

HelpHero for In-App Messaging: Features, Pricing, and Review

Userlane for Product Adoption: Features, Pricing, and Review

Userlane for Product Adoption: Features, Pricing, and Review

Intercom for Customer Experience: Features, Pricing, and Review

Userpilot for Digital Adoption: Features, Pricing, and Review

UserGuiding Analytics In-Depth Review: Features, Better Alternatives, and More

Intercom for In-App Messaging: Features, Pricing, and Review

HelpHero for Customer Satisfaction: Features, Pricing, and Review

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