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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

In this article, we’ll look at various customer training tools available on the market. Some of the must-have features of a good training platform include in-app guidance, self-serve resources, user segmentation , and gamification. We’ll provide a detailed review of some of the top products later.

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GDPR: Who Should be Your Data Protection Officer?

Mind the Product

For example if a customer is refused insurance by an automated system they can call and ask for a manual review. Likewise your privacy policies and data protection policies may need to be reviewed. Clearly if your current IT processes don’t allow for the above you’ll need to do some work to prepare for this.