The Product Coalition

JUNE 26, 2022

Lessons and Insights from ‘The Mom Test: How to Talk to Customers’ by Rob Fitzpatrick “The Mom Test: How to Talk to Customers…” is a practical how-to guide that allows you to properly evaluate your current or next business idea. The Core Idea of The Mom Test You shouldn’t ask people whether your business idea is good.

User Testing 124

User Testing Customer Feedback Customer Experience Product Research 124

Userpilot

OCTOBER 24, 2022

Gathering meaningful insight from your customers is a challenge for any product manager: what you need is a handy user persona survey template to help you capture it… We’re here to help! In this article, we’re going to explore how user personas can help you gather and utilize customer insight more effectively.

User Testing 95

User Testing Research Software Customer Feedback Feedback Software 95

PMLesson's Ace the PM Interview

JULY 1, 2020

A product manager that I hire needs to always keep in the mind the product vision and key success factors, and emphasize them through all of the discussions with company teams that seek to limit their own team's effort, expenditure, or risk, and will blindly limit the product's potential. Pain points 2. Product Vision 4.

Vision 72

Vision User Friction Product Management Product Manager 72

Userpilot

JULY 9, 2023

If you’re a UX designer or product manager wondering how to deliver a better product in terms of usability and user experience, this is the article for you. Use surveys , interviews, and focus groups to gather qualitative data about their needs, pain points , and preferences. Let’s get right to it!

User Testing 88

User Testing Product Research Customer Experience User Experience 88

Userpilot

SEPTEMBER 30, 2022

Every SaaS company implements UI updates from time to time, but how should they announce UI updates to customers without overwhelming them? In this article, we’ll share actionable tips on how to announce product updates to your customers to drive product growth. How often should you update your user interface design?

Feedback Software 98

Feedback Software Research Software User Testing Customer Feedback 98

Product Talk

JANUARY 31, 2024

The platform and web application he works on, finfire, connects Netfonds with their customers, their clients, banks, and insurers. To begin his continuous discovery journey, Sebastian wanted to get access to customers. I was just saying to stakeholders , ‘I need to talk to customers now!’”

Product Research 224

Product Research Reporting Tools Feedback Software Customer Communications 224

UX Planet

JANUARY 16, 2024

If you’ve ever felt the pains of uncertainty or the fear of wasting precious resources, then read on. In this article, we’ll uncover the common branding mistakes that have haunted both enterprises and small ventures. It illuminates your target audience, their pain points, and desires. It’s a worthwhile investment.

Branding 89

Branding User Testing Product Research Data Visualization 89

Userpilot

NOVEMBER 23, 2023

This article explores both hard and soft skills that product managers need in their everyday work, so if you’re curious to learn more, dive right in. Extensive market research is essential to assess the competitive landscape, identify opportunities, and shape the product vision. Product manager skills: market research.

Analytic Tools 98

Analytic Tools Research Software Data Visualization Product Research 98

Userpilot

FEBRUARY 28, 2023

If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.

User Testing 93

User Testing Customer Feedback Feedback Software Product Research 93

Userpilot

JANUARY 22, 2024

In this article, we dive deep into what a product marketing framework is and explore its essential components. For your product marketing strategy, however, you’ll need to align your sales and marketing teams, create a value-based pricing strategy , collect and apply customer feedback , and map out the customer journey.

Feedback Software 101

Feedback Software Research Software Analytic Tools Product Research 101

Userpilot

MAY 22, 2023

Searching for a customer experience (CX) strategy to set you apart from the competition? A CX strategy should encompass every interaction and engagement layer between your customers and your SaaS product. You should use it to meet and exceed customer expectations to increase customer satisfaction and retention and boost revenue growth.

Data Visualization 87

Data Visualization Analytic Tools Feedback Software Product Research 87

Userpilot

SEPTEMBER 29, 2023

In this article, we've got a comprehensive review of the entire product development process. designing screens, writing code, running tests), product management is a broader concept that encompasses strategy , vision, and product-market fit. designing screens, writing code, running tests).

User Testing 102

User Testing Feedback Software Research Software Product Research 102

Userpilot

OCTOBER 16, 2022

In this article, we’re going to break down the concepts behind this exciting new concept and specifically focus on how you can implement key lessons in your own SaaS. But rather than focusing on optimizing for speed, the set of features is optimized for customer delight. Continue to test the strength of your product-market fit.

User Testing 107

User Testing Feedback Software Research Software Customer Experience 107

Userpilot

AUGUST 29, 2023

In this article, we’re going to unpack what is product management , how it differs from traditional project management, the role it plays in building products that delight your users, and the skills a good product manager must demonstrate to succeed. Champions a customer-centric approach. Drives product success.

Data Visualization 102

Data Visualization Analytic Tools Feedback Software Research Software 102

Userpilot

JANUARY 29, 2023

These are the main questions we cover in this article. TL;DR Product managers need a new feature validation framework to ensure that they meet user needs or drive organizational goals and avert product failure. The technique helps you ensure alignment between product vision , mission, goals, and initiatives.

User Testing 97

User Testing Product Research Framework Feedback Software 97

Userpilot

DECEMBER 6, 2022

This article explores what the ‘feature factory’ mindset is and what the signs you might be working in such a company are. The signs of the feature factory mindset are prioritization of outputs over outcomes, excessive focus on KPIs , and not validating customer requests. What is a feature factory?

Onboarding KPIs 95

Onboarding KPIs Product Research Feedback Software User Testing 95

Userpilot

JANUARY 26, 2023

These are just a few questions that we tackle in the article. TL;DR Inclusive product design involves building products that are easy to adapt and allow users with different needs to complete their tasks. This can be a valuable differentiator that attracts more customers. What is inclusive product design? Book the demo!

Product Research 98

Product Research Feedback Software Research Software User Testing 98

Userpilot

APRIL 6, 2023

Overengineered products are difficult to use, filled with bugs, and instead of improving your users’ lives, they make them unnecessarily complicated. In this article, we look at different ways for product managers to avoid falling into the overengineering trap. But worry not! Book the demo! What is overengineering?

Feedback Software 99

Feedback Software Analytic Tools Research Software User Testing 99

Userpilot

JANUARY 14, 2023

These are the three key questions we explore in the article, so if you’re after the answers, you’re in the right place! Successful SaaS products satisfy user needs and realize organizational business goals. To build successful products, make sure to align the product strategy with the product vision. Book the demo!

Feedback Software 97

Feedback Software Research Software Product Research User Testing 97

The Product Coalition

FEBRUARY 3, 2022

This article is inspired by the book The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback by Dan Olsen and aims to describe two essential concepts described in the book, namely the Product-Market Fit Pyramid and the Lean Product Process that aims to help us achieve that fit.

User Testing 147

User Testing Product Research Product Marketing Customer Experience 147

PMLesson's Ace the PM Interview

MAY 16, 2022

However, product design interviews are focused specifically on testing your ability to be creative with "moonshot ideas" and to really think outside the box. However, this article is focused on brainstorming unique answers and solutions with a straightforward formula. Libraries are built on a system of logical organization.

User Friction 85

User Friction Product Research Systems Review Technical Review 85

The Product Coalition

JANUARY 26, 2024

This article contains 25 mini-research ideas for inspiration as well as advice on how to conduct research when under time constraints. Future-Backwards Exercise: Bring relevant stakeholders together to imagine the best and worst possible futures that could happen given the company’s current vision, strategy, and market conditions.

User Testing 108

User Testing Product Research Research Software Data Visualization 108

Userpilot

NOVEMBER 8, 2022

In this article, we’re going to explain the difference between a minimum viable product and a minimum viable feature, why they’re a useful concept for product managers , how they’re helpful for identifying improvement opportunities, and tactics for how you can use them in your own product, Ready to get started?

Feedback Software 96

Feedback Software User Testing Analytic Tools Data Visualization 96

Userpilot

JULY 20, 2022

The article explains what Quality Function Deployment is and explores its benefits and rationale. It also outlines its stages, looks at the House of Quality, and how to make sure the Voice of your Customers is heard. Customer-driven engineering and manufacturing of cars proved successful and have been adopted by other industries.

User Testing 98

User Testing Feedback Software Customer Feedback Customer Experience 98

Product Talk

SEPTEMBER 7, 2022

They already had an established product and regular rituals that helped them consider their users. Through a combination of leadership buy-in, reading, and coaching, they committed to mapping opportunities and testing assumptions before jumping to solutions and found new ways to truly put their users first.

Product Research 202

Product Research User Testing Customer Experience Research Software 202

Userpilot

JUNE 29, 2022

Customers are more likely to remember your product if you tell them a compelling story. But as a product manager , creating a story that will capture a customer’s attention might not be in your wheelhouse. Throughout this article, we will discuss the what, why, and how of storytelling. Product storytelling vs. user story.

Feedback Software 98

Feedback Software User Friction User Testing Customer Experience 98

The Product Coalition

OCTOBER 12, 2020

During this period, we went through different phases, which gave us several lessons that helped us identify our final vision to build an open-source data integration engine. This article lists these lessons. Having a solution that doesn’t address a problem that is a big enough pain point will never become a must-have.

Startups 155

Startups Analytic Tools User Testing User Friction 155

Userpilot

AUGUST 13, 2023

These are the key questions we cover in the article. A product prioritization framework helps you maximize customer value and deliver the best ROI by encouraging methodical examination of data before making decisions. Customer requests aren’t enough to make product decisions. How to develop your own prioritization matrix.

Data Visualization 96

Data Visualization User Testing Customer Experience Feedback Software 96

Userpilot

NOVEMBER 8, 2022

This article covers all you need to know to create a solid GTM strategy for your SaaS startup or B2B business model. Confirming you have product-market fit before launching your product ensures you have customers who are happy to pay for your product, use it, and share the word about it. When entering a new market with a new product.

Feedback Software 94

Feedback Software User Testing Product Research Strategy 94

Mind the Product

JUNE 20, 2019

Even with very short cycles between discovery and delivery, it can take up to several months from identifying a user problem to the release of a potential solution to real users. She says that you can only create significant value for the business by solving the big problems for the users. Understanding User Needs is key.

Product Research 166

Product Research User Testing Customer Experience Customer Feedback 166

The Product Cafe

DECEMBER 12, 2023

Have you ever wondered why, despite listening intently to your customers and diligently building the features they ask for, your product still struggles to gain traction? The Product Death Cycle emerges when we build features based on customer feedback but still see low usage. 🤔 Are you building your product or your customers?

Product Research 52

Product Research User Testing Customer Feedback Customer Experience 52

The Product Coalition

MAY 13, 2020

However at Stripe, Product Ops’ primary focus is on providing value for the user. They strengthen customer feedback loops, and scaling product knowledge within the company. Experimentation: Experiments, such as A/B testing, are part of a standard Product Management toolkit. What does a Product Operations Manager do?

Product Research 148

Product Research Data Visualization User Testing Research Software 148

Modus Create

OCTOBER 13, 2020

In October 2019, we partnered with our large non-profit client to narrow down opportunities in the financial health space and to create a solution that solves customers’ most painful problems. We had already aligned on the overall vision, goals, and high-level opportunities to explore. We didn’t stop there.

User Testing 98

User Testing Research Software Analytic Tools Product Research 98

Product Talk

MARCH 3, 2021

Customer journey maps, story mapping, impact mapping—there are lots of ways to externalize your thinking. Principle 1: Encourage Teams to Discover Opportunities through Continuous Customer Touch Points. Discovering opportunities through continuous customer touch points is one of the guiding principles of continuous discovery.

Product Research 163

Product Research User Testing User Friction Research Software 163

Userpilot

JANUARY 9, 2023

How is different from user or buyer personas? These are just a few of the questions we explore in the article. We also look at the process of building a product persona, the data you need to collect, and some user persona examples that you can use for your SaaS. Stay on track with product strategy and vision. Interested?

Feedback Software 96

Feedback Software Research Software Analytic Tools User Testing 96

Userpilot

SEPTEMBER 30, 2022

This article explicitly explains what metrics are essential to product management teams and how to collect the data. Product analytics is about collecting and analyzing user interactions across the product to understand what drives product adoption and long-term retention. Is there such a thing as analytics for product managers?

Data Visualization 93

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 93

Gainsight

JANUARY 17, 2020

When you’re trying to deliver an exceptional product, it’s easy to get lost in the constant deluge of customer feedback. Your users are likely communicating with your company through multiple channels and it can seem like feedback gets lost in a black hole. How do you work with your customer-facing teams to gather feedback?

User Testing 117

User Testing Customer Feedback Feedback Software Customer Experience 117