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8 Best Customer Intelligence Tools for Actionable Insights

Userpilot

Customer intelligence (CI) data and insights are instrumental in product management. However, with so many customer intelligence tools available, how do you select the right one? If you’re in two minds about which customer intelligence software to use, we’ve got you covered.

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10 Ways Customer Data & Machine Learning Can Enhance Customer Experience

Userpilot

Machine learning is a trending topic that has exploded in interest recently. Coupled closely together with Machine Learning is customer data. Combining customer data & machine learning unlocks the power of big data. What is machine learning?

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Effective customer engagement is business critical – insights from Harvard Business Review Analytic Services

Intercom, Inc.

New research from Harvard Business Review Analytic Services reveals that businesses of all sizes – from small businesses to enterprises – are realizing the business value of personal, efficient customer engagement. In addition, many don’t have the strategies, talent, and culture needed to succeed.

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14 Best Behavior Analytics Tools For Tracking User Activity

Userpilot

By analyzing user behavior patterns and uncovering valuable insights, behavior analytics tools enable businesses to design strategies that drive retention and business growth. Discover the cutting-edge of behavioral analytics tools! There are different types of behavioral analytics tools used in SaaS.

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Democratizing AI for All: Transforming Your Operating Model to Support AI Adoption

Democratization puts AI into the hands of non-data scientists and makes artificial intelligence accessible to every area of an organization. It may require changing your operation models and finding the right guidance to realize the full breadth of capabilities. Brought to you by Data Robot. Building trust in AI.

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12 Best Customer Insight Tools for SaaS Companies in 2024

Userpilot

If so, you need to invest in the right customer insight tools. These tools are perfect for providing valuable customer insights to make product improvements and optimize your customer experience. Read on to learn more. Want to understand what customers think and how they behave in your product ?

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14 Data Analytics Trends for 2024: What You Can’t Ignore

Userpilot

In SaaS, the top data analytics trends can either be a revolution or just fluff. So what are the trends in the data analytics landscape that are actually important for product management ?

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MLOps 101: The Foundation for Your AI Strategy

Many organizations are dipping their toes into machine learning and artificial intelligence (AI). Download this comprehensive guide to learn: What is MLOps? How can MLOps tools deliver trusted, scalable, and secure infrastructure for machine learning projects?