Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate
Userpilot
APRIL 11, 2023
Book a demo to learn how it works. Its CRR will be: ([200 – 40] / 180) x 100 = 160/180 x 100 ≈ 90% High retention rates signal that customers are happy with the business and are eager to do business with you again and recommend your brand to others. The automotive and insurance industries are a close second, with 83% CRR.
Let's personalize your content