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6 Ways Your Business can Benefit from Negative Reviews

Alchemer Mobile

Now that we’ve established that you won’t be able to save yourself from negative feedback (nor should you try to do so), it’s important to mention that you can always balance the scales with positive reviews. You can solicit positive reviews from people who love your app and intercept (and stop) negative feedback from unhappy customers.

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Average Customer Retention Rate By Industry & How to Improve Your SaaS Retention Rate

Userpilot

Book a demo to learn how it works. The automotive and insurance industries are a close second, with 83% CRR. Customer experience: A positive customer experience with no hassles or service downtimes encourages customers to continue with your product. How do you measure customer retention rate?