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What is Customer Perceived Value in SaaS and How to Improve it

Userpilot

AUGUST 10, 2022

Understanding customer perceived value in SaaS is the gateway to nailing down your pricing and value prop – boosting revenue and customer success. For example, a SaaS reverse trial gives new users the chance to check out premium features. Avoid the dreaded value gap that happens when you overpromise and underdeliver.

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Feedback Software Customer Experience User Testing Customer Feedback 87
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How to Use Incremental Innovation to Build and Grow SaaS Products

Userpilot

JULY 5, 2022

As a result, it helps you develop only the features that they need and avoid falling into the feature fallacy trap and creating the consumption gap. Disruptive innovation is what many SaaS startups aspire to. Avoid the feature fallacy trap and the SaaS consumption gap. A PMF survey.

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