Userpilot

JUNE 22, 2022

Can you UX designers improve your product’s blank slate UI design and drive more engagement? Getting users started on a blank slate is a great way to go, but if designed badly, it could lead to poor user experience and overall confusion. What is blank slate UI?

Analytic Tools 59

Analytic Tools Data Visualization Customer Experience User Testing 59

Userpilot

MAY 30, 2022

First impressions count, so getting your onboarding UI design right is critically important for any savvy SaaS owner. Onboarding UI design is the cornerstone of good user onboarding. It’s about the physical screen design (off informed by careful user research). What is onboarding UX/UI?

Feedback Software 98

Feedback Software Research Software User Testing Customer Experience 98

Userpilot

FEBRUARY 7, 2023

TL;DR User onboarding is a multi-faceted, multi-dimensional process designed to drive customer success throughout the entire customer lifecycle. It’s a multi-faceted, multi-dimensional process designed to drive customer success throughout the entire customer lifecycle. Ready to get started? Let’s get right into it!

Research Software 97

Research Software Onboarding KPIs Data Visualization Customer Experience 97

Userpilot

DECEMBER 6, 2022

In this blog, we’ll explore what a product trial is, describe the onboarding process, and give you the tools you need to apply it in your own SaaS. The diagram below demonstrates how the onboarding maps onto the entire customer lifecycle: you need to carefully design your onboarding process to move your users from one stage to the next.

Feedback Software 98

Feedback Software Analytic Tools Customer Feedback Customer Experience 98

Userpilot

JULY 6, 2022

Progressive onboarding is a UX design approach that gradually introduces new users to a product. Keep users engaged with progress bars on onboarding screens, for example, during a signup flow. Some common mistakes to avoid: Avoid cluttering the UI with too much information. This can confuse the user.

UX 105

UX Customer Experience User Testing Data Visualization 105

Userpilot

DECEMBER 13, 2022

Another huge opportunity many people miss when designing an onboarding experience is not populating the ‘blank slate’ How many users enjoy being greeted by a blank screen? Remember to stick to a design framework: it’ll help improve the overall aesthetic, look, and feel of your onboarding.

Onboarding KPIs 98

Onboarding KPIs Feedback Software UX Data Visualization 98

Userpilot

JANUARY 27, 2022

If most UX designers noticed an empty state in a SaaS product they were working on, they would view it as an example of poor UX. And this is partially correct: it’s unlikely that your customer will deem a blank screen a particularly meaningful part of their product experience. Designers have other priorities.

Customer Experience 96

Customer Experience User Experience User Testing Onboarding KPIs 96