Modus Create

FEBRUARY 12, 2025

8 AI trends that will define product development By Greg Sterndale Posted in Digital Transformation , Product Published on: February 12, 2025 Last update: February 10, 2025 From modular architecture to agentic AI How product development will evolve in 2025 & beyond In product development, change is the only constant.

Analytic Tools

Centercode

JUNE 11, 2025

Learn about delta testing Resources By Type  Blog  Ebooks & Guides  Events & Webinars  Case Studies  Podcast  Community Featured Content The Definitive Guide to Delta Testing What is delta testing and how are tech leaders using it to deliver customer insights throughout agile development?

User Testing

Usersnap

NOVEMBER 18, 2024

Users clearly preferred in-app content, where they could immediately try new features instead of digging through blog posts or newsletters. That’s when I realized we needed a changelog tool that fit our product’s rhythm and our users’ preferences. Targeted messaging for specific user segments.

Feedback Software

UX Planet

JUNE 9, 2025

Alignment with metrics Articulate how addressing each insight impacts key metrics like conversion, retention, or user satisfaction. For example, if users struggle with onboarding, tie the insight to improving activation rates so that research outcomes align with measurable business success.

Data Visualization

Userpilot

MARCH 9, 2025

The long answer: once you know what your customers want, you reduce the risk of product failure. Instead, you can build products with a better product-market fit that address all user demands and improve customer satisfaction. For example, 71% of customers now expect far more personalization than before.

Research Software

Userpilot

MARCH 21, 2025

It starts with understanding user behavior, improving performance, and delivering a seamless experience. In this blog, Ill break down five mobile app optimization strategies that will help you. The next step is to go deeper into the key strategies that impact engagement, retention, and user satisfaction.

Analytic Tools

Usersnap

DECEMBER 20, 2024

Then these elements dont just explain updates; they invite users to engage, learn, and stay excited about whats your next big thing! In this blog, were diving into actionable tips, examples, and templates to help you craft release notes that educate, inspire, and drive adoption. Ready to elevate your product communication game?

Data Visualization

Userpilot

MAY 17, 2025

Clarity and social proof on every external touchpoint (like social media, community forums, and blogs) matter. Use a visualization tool (like Miro, Figma, or Canva) and create a customer journey map. In-app surveys : Use surveys inside your app to gauge user satisfaction and identify friction points.

Analytic Tools

Gainsight

APRIL 11, 2025

Develop a Sustainable Content Strategy Keeping the content stream flowing is critical for keeping a community lively. It may seem daunting at first, but you probably already have a solid content library within your company that lives in silosyour blog, support articles, customer stories, ebooks, etc.

Customer Feedback

Userpilot

JULY 17, 2025

It comes from reducing customer churn and increasing expansion, and treating success as a product function. My team consistently maintains a net retention rate above 99% by focusing on product engagement and user segmentation. Reduce Customer Churn and Drive Growth with Userpilot Get a Demo 14 Day Trial No Credit Card Required

User Testing

Userpilot

MARCH 30, 2025

However, ensure that your notifications provide relevant updates so that your users arent compelled to disable notifications in their settings. Use push notifications to nudge users to your app. Push notifications and in-app messages are a great way to bring users back to your app. Localize your mobile content with Userpilot.

Analytic Tools

UX Planet

JULY 1, 2025

Keep an eye out for a future blog post) While words are what we do, we need to think of content design as more than just the words we see. The true value of content design lies in building and structuring information that meets user needs. And your users will only notice bad content when it’s bad. But that’s wrong.

Data Visualization

Modus Create

APRIL 25, 2025

How AI can supercharge DevEx And why you should care By Andy Dennis Posted in Digital Transformation , Platform Published on: April 25, 2025 Last update: April 25, 2025 The experience that's slowing down your developersand your business 92% of developers already use AI coding tools, and 70% say AI improves productivity. Thats changing.

Feedback Software

Userpilot

NOVEMBER 9, 2022

NPS vs CSAT surveys: which is better for measuring customer satisfaction? The short answer is both since each method analyzes customer loyalty but at a different depth. So, let’s break it down and study what method is best for measuring user sentiment and why. Measures and improves customer loyalty.

Customer Satisfaction

Userpilot

APRIL 18, 2023

It’s crucial to listen to the voice of the customer and let their feedback guide your company’s growth and sustainability. And to do that, you must ask the right customer satisfaction survey questions. The 5 types of customer satisfaction survey questions are: 1. What is a customer satisfaction survey?

Customer Feedback

Userpilot

NOVEMBER 29, 2022

Creating and distributing effective B2B customer satisfaction surveys is a vital step in understanding your customers and fostering mutually beneficial business relationships. Analyzing user sentiment can unlock valuable insights that improve customer satisfaction, and skyrocket retention.

Product Research

Roman Pichler

DECEMBER 4, 2023

Which benefits does the product create for the company developing and providing it? Suppose you find yourself faced with a problem like declining engagement, poor retention, or low customer satisfaction. I write about continuous strategizing in my book Strategize as well as in my strategy-related blog articles.) [6]

Product Research

Userpilot

SEPTEMBER 16, 2024

To answer this, let’s explore: What a market development strategy is. Real-life SaaS examples of successful market development attempts. A step-by-step process to build a viable market development strategy. Product development : Focuses on creating new products or enhancing existing ones to meet the needs of your current market.

Research Software

Userpilot

JUNE 14, 2023

Product feedback surveys help you understand user needs , identify improvement opportunities, and improve customer satisfaction. The best product feedback survey templates include the following: Likert scale customer product experience survey to assess various aspects of the product experience using a rating scale.

Product Research

Userpilot

OCTOBER 10, 2022

And how can product managers use it to develop great products? Product Net Promoter Score (NPS) is a metric of customer satisfaction. We can also say the NPS score is a number reflecting customer loyalty. We can also say the NPS score is a number reflecting customer loyalty. Without much ado, let’s dive in!

User Testing

UserVoice

JULY 28, 2017

Product management intuition is still a great thing to develop, but statistics and analytics will help you hone your product sense and justify your decisions to stakeholders. Satisfying, acquiring and engaging users benefits the business and a successful business benefits your product.” ( Source.).

Data Visualization

Alchemer Mobile

FEBRUARY 2, 2021

According to an InMobi survey , the number one challenge facing app developers today isn’t design or development. Without marketing, even the best apps struggle when it comes to customer acquisition and discovery. MONITOR FEEDBACK STREAMS, REVIEWS, AND SOCIAL SIGNALS TO ASSESS CUSTOMER SATISFACTION. It’s marketing.

Feedback Software

Userpilot

DECEMBER 20, 2022

A marketing funnel is a visualization of a customer’s journey with your business, from acquiring them to turning them into loyal brand advocates. A marketing funnel helps you understand your customers in-depth and develop effective marketing strategies. They want to try out your product. Conversion stage.

Feedback Software

Userpilot

DECEMBER 6, 2022

John Cutler first used the term to describe such companies because their software development processes resemble factory assembly lines. The signs of the feature factory mindset are prioritization of outputs over outcomes, excessive focus on KPIs , and not validating customer requests. What is a feature factory?

Onboarding KPIs

Userpilot

FEBRUARY 28, 2023

Product feedback helps you determine how well your product satisfies user needs. Feature requests are a good way to collect ideas for future product development. Customer preference feedback shows you which feature or design users like better. To collect customer loyalty feedback , use NPS surveys.

User Testing

Userpilot

SEPTEMBER 21, 2022

Collecting feedback data provides users with different ways to share their thoughts about your product. Gather feedback on product user satisfaction so you can find ways to improve customer loyalty. Types of feedback forms (read more for examples and templates): Customer forms for understanding your user persona.

Feedback Software

Userpilot

NOVEMBER 24, 2022

How should product managers handle customer requests to improve customer satisfaction and drive value for users and the business? Customer requests are queries about your product. Some of them are solved quickly by customer support while others involve the development of new functionality.

Feedback Software

Userpilot

FEBRUARY 4, 2023

Initiative examples such as using in-app guidance and sending NPS surveys to collect actionable feedback allow you to retain more customers. Using tooltips and running webinars to guide customers can help you drive feature discovery. You can develop and execute strategic initiatives with the OKR framework. Initiative example #2.

Feedback Software

Usersnap

SEPTEMBER 16, 2021

User acceptance testing is often the most essential to get right. Because of the successful implementation, it’s the most effective in reducing both time and cost, whilst increasing customer satisfaction. ???? maybe you need to take a step back, and get yourself the ultimate guide on customer feedback first.

User Testing

Userpilot

OCTOBER 20, 2022

In this article, we’ll discuss 10 strategies you can use to improve your Net Promoter Score and thus increase customer satisfaction and loyalty. The Net Promoter Score (NPS) is a measure of customer satisfaction and loyalty. It helps you track customer satisfaction and loyalty. Here’s why.

Feedback Software

Userpilot

MAY 21, 2023

New feature ideas come from customer requests, tracking user behavior and their pain points , customer feedback , and your competitors. Before developing a new feature, make sure it’s in line with your product vision. To prioritize the features to develop, use a framework like the Kano model or Cost of Delay.

Onboarding KPIs

Userpilot

OCTOBER 4, 2022

Some examples of attitudinal UX KPIs are Feature Adoption Rate , Customer Satisfaction Score (CSAT), Net Promoter Score (NPS), System Usability Scale (SUS), and Customer Retention Rate. UX metrics help measure user experience and assess how well users are connecting with your products using UX metrics.

Analytic Tools

Userpilot

NOVEMBER 17, 2022

3 benefits of a successful customer onboarding process: Smoother product adoption. Increased customer satisfaction. 12 customer onboarding best practices to adopt: Have a clear client onboarding strategy: Keep your audience and product nuances in mind when designing your strategy. Increased customer satisfaction.

Feedback Software

Userpilot

AUGUST 16, 2023

TL;DR Customer retention can improve profitability, is less expensive than acquiring new users, and forms a large part of future revenue. You can use user retention metrics to identify if there’s a product-market fit problem rather than a retention problem. Monitor user satisfaction by regularly conducting in-app surveys.

User Testing

Userpilot

JANUARY 27, 2023

TL;DR Evaluative research gauges how well the product meets its goals at all stages of the product development process. The purpose of generative research is to gain a better understanding of user needs and define problems to solve, while evaluative research assesses how successful your current product or feature is.

User Testing

Userpilot

APRIL 3, 2024

A resource center is a central hub of resources that helps your customers solve problems and learn more about your product. It reduces the load on your support team and improves customer satisfaction by providing self-service support. Gather user data from multiple sources to learn more about customers’ pain points.

Feedback Software

Userpilot

NOVEMBER 5, 2023

If you’re a leading SaaS company, you know that growth is directly tied to helping customers achieve their desired outcomes. An effective customer success team can, thus, drive revenue growth, reduce churn, and increase customer satisfaction. Sample customer journey map. to help solve customer issues.

Analytic Tools