Usersnap

SEPTEMBER 19, 2023

Well, you might not need a crystal ball anymore, because AI-driven data and customer insights are here to make your business dreams come true! With AI-powered customer insights, you’re not just serving customers; you’re creating experiences, building connections, and crafting success stories.

Customer Feedback 59

Customer Feedback Data Visualization User Testing Feedback Software 59

Userpilot

APRIL 11, 2023

According to available retention data, the media industry and professional service providers enjoy the highest average customer retention rate by industry (84%), while the travel and hospitality industries have the lowest (55%). Customer service: Poor customer service encourages churn. Book a demo to learn how it works.

Feedback Software 93

Feedback Software Analytic Tools Data Visualization User Testing 93

UX Studio

JULY 27, 2017

To this end, we not only had to gather as many insights as possible but also prioritize features with the long-term strategy in mind. Start with some general data first to get an overview of the target country. Of course, raw data will not show the essence of the whole culture, more qualitative data will.

User Testing 70

User Testing Research Software Product Research Customer Feedback 70

UX Studio

JANUARY 24, 2024

She has an extensive background in Customer Experience and Telecommunications fields, with more than 15 years of experience working both as a designer and researcher, while also leading large teams. In this episode, we talk to an all-around design leader, Marília Moita. So just to give you an idea.

Research Software 63

Research Software Feedback Software UX User Testing 63

Balsamiq

OCTOBER 30, 2017

I work in more than one industry, because I work in client services. Until recently, for over 2 years, I mainly worked in telecommunications. I don’t know what success is or if I’m in a position to give people suggestions. That was impossible for me, even though it was meant to be a client services company.

Feedback Software 63

Feedback Software Data Visualization User Testing Telecommunications 63

Balsamiq

OCTOBER 30, 2017

I work in more than one industry, because I work in client services. Until recently, for over 2 years, I mainly worked in telecommunications. I don’t know what success is or if I’m in a position to give people suggestions. That was impossible for me, even though it was meant to be a client services company.

Feedback Software 40

Feedback Software Data Visualization User Testing Telecommunications 40