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What is WalkMe? Features, Pricing, and Alternatives

Userpilot

SaaS startups can use WalkMe to onboard customers , keep them in the loop about product changes, and provide ongoing support inside the product. WalkMe supports analytics features such as Tracked Events, Session Streams, User Recordings, and AI Predictive Analysis to gain actionable insights into user in-app behavior. WalkMe analytics.

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Top 15 SurveyMonkey Alternatives to Consider

Userpilot

It lacks analytics features, customization options, and overall it might not be worth the price for some companies. These already point out some problems: Basic analytics, so it’s challenging to compare multiple survey results based on different variables. Userpilot feedback analytics. Poor survey design options.

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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. A knowledge base software helps you provide on-demand self-service support to your customers at any time. Live chat: You can enhance your self-service support system with the live chat feature.

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12 Best Typeform Alternatives You Might Want to Consider in 2023

Userpilot

Userpilot NPS Dashboard. The real power of Userpilot surveys, however, lies in the built-in analytics dashboard. In addition to a specialized NPS dashboard, you get a general dashboard for tracking, visualizing, and analyzing survey responses. Analyze survey responses on a simple dashboard.

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Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. On-demand, self-serve resource center. Training progress tracking and analytics. Cons: It might be expensive for small startups. User segmentation.

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Guide to Scaling Customer Support as Your Startup Grows: How to Scale Customer Support Without Compromising the Quality of Service

Userpilot

These could include how to automate recurring tasks, utilize the customer self-service resources, or add new integrations to their workspace. Improving the self-support experience for your users is another way to scale your overall support system without needing to hire dozens of new employees.

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Chameleon vs Apty: Which is Better for Customer Feedback

Userpilot

The tool should support multiple forms of micro surveys , have customization capabilities, support feedback analytics and response monitoring, as well as 3rd party integrations. With Apty you can trigger different in-app surveys embedded into multiple UI patterns and then get detailed feedback analytics inside the Admin Console.