Intercom, Inc.

APRIL 22, 2021

As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

SidsAvenue

AUGUST 19, 2016

The enterprise of today boasts of thousands of books on varied topics in its corporate library. The benefits of reading books is no hidden secret. You see the same old racks filled with books that are classified on the basis of topic, genre, author etc. The technology landscape is changing faster than ever before.

Technical Review 40

Technical Review User Testing Reporting Tools Customer Experience 40

SidsAvenue

AUGUST 19, 2016

The enterprise of today boasts of thousands of books on varied topics in its corporate library. The benefits of reading books is no hidden secret. You see the same old racks filled with books that are classified on the basis of topic, genre, author etc. The technology landscape is changing faster than ever before.

Technical Review 40

Technical Review User Testing Reporting Tools Customer Experience 40

Gainsight

MAY 13, 2020

Interestingly, when you are a leader in a particular space, like Gainsight is in Customer Success technology, the right path consists of multiple important pillars, all connected and working together. We are super proud of this innovative layer that will power our technology for years to come. . Customer Experience Center.

Analytic Tools 59

Analytic Tools Feedback Software Technical Review Customer Experience 59

Userpilot

MARCH 3, 2022

A customer might use a knowledge base to learn more about navigating a user interface, look into technical specifications or get help with a specific feature. Reduce customer churn due to friction. Book a demo call with our team and get started! But what types of resources should you make sure to include in your knowledge base?

Analytic Tools 92

Analytic Tools Feedback Software Data Visualization Customer Experience 92

Business of Software Conference

MAY 21, 2020

Alex Yang: For those of you who are wondering why you just got Rick-rolled, Elpie and I decided to crowdsource our walk on song from our team. We’re really excited to be here today to share with you how we find and nurture tech talent as Simprints. On the one hand you have the tech giants like Google and Facebook.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52