Userpilot

MARCH 3, 2022

Looking for SaaS knowledge base examples? In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. What is a SaaS knowledge base? Why do SaaS companies need a knowledge base?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Customer Experience 98

Intercom, Inc.

APRIL 22, 2021

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. With his latest book, Staff Engineer , Will is hoping to answer all of these questions.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274

Gainsight

MAY 13, 2020

Interestingly, when you are a leader in a particular space, like Gainsight is in Customer Success technology, the right path consists of multiple important pillars, all connected and working together. Vision and voice of the customer have made us the leader among customer success software vendors. Customer Experience Center.

Analytic Tools 59

Analytic Tools Feedback Software Technical Review Customer Experience 59

SidsAvenue

AUGUST 19, 2016

The enterprise of today boasts of thousands of books on varied topics in its corporate library. The benefits of reading books is no hidden secret. The aim of this post to increase the usage statistics and score top in the user feedback about the corporate library. The technology landscape is changing faster than ever before.

Technical Review 40

Technical Review User Testing Reporting Tools Customer Experience 40

SidsAvenue

AUGUST 19, 2016

The enterprise of today boasts of thousands of books on varied topics in its corporate library. The benefits of reading books is no hidden secret. The aim of this post to increase the usage statistics and score top in the user feedback about the corporate library. The technology landscape is changing faster than ever before.

Technical Review 40

Technical Review User Testing Reporting Tools Customer Experience 40

Business of Software Conference

MAY 21, 2020

Alex Yang: For those of you who are wondering why you just got Rick-rolled, Elpie and I decided to crowdsource our walk on song from our team. We’re really excited to be here today to share with you how we find and nurture tech talent as Simprints. On the one hand you have the tech giants like Google and Facebook.

Technical Review 52

Technical Review Feedback Software Software Review Analytic Tools 52