Userpilot

MAY 20, 2024

Create comprehensive self-service resources to enable users to solve problems independently. Foster an online brand community to increase loyalty and create competitive advantages. Use predictive analytics to identify and proactively address potential churn risks. The solution?

Data Visualization 105

Data Visualization Embedded Analytics Analytic Tools Customer Feedback 105

Userpilot

NOVEMBER 20, 2022

Real-time customer engagement is when a customer interacts with your brand actively with back-and-forth feedback. Engaging customers in real time has many benefits, including competitive advantage, better marketing performance, improved brand loyalty, customer retention , and easier time closing sales. Offer self-service options.

Customer Experience 98

Customer Experience Feedback Software Analytic Tools User Testing 98

Userpilot

OCTOBER 16, 2022

Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. Create communities around your brand to connect directly with customers. Measure how your customers behave inside your app to improve the customer experience.

User Testing 98

User Testing Feedback Software Research Software Analytic Tools 98

Userpilot

JANUARY 14, 2023

Userpilot helps you segment users, create your desired educational content, and embed them in-app to support new and existing customers. Customer education is the process of training your customers (directly or indirectly) to get the most out of your product or service. Build training content and certification programs.

Customer Experience 98

Customer Experience Feedback Software Education Customer Feedback 98

Usersnap

NOVEMBER 17, 2022

As a SaaS company your product managers need to know whether what they’re releasing is useful and valuable to users, or if they should change direction completely. HubSpot is a customer relationship management (CRM) platform that helps its users create better customer experiences. What is HubSpot? What are HubSpot Integrations?

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Embedded Analytics 52

Userpilot

JUNE 7, 2024

Provide excellent customer support, both high-touch and self-service. Set up a referral program to incentivize customers to become brand advocates. Monitor key metrics like activation , adoption, LTV, CSAT , and churn on a custom analytics dashboard. B ook the demo! What is customer retention?

Data Visualization 52

Data Visualization User Testing Embedded Analytics Customer Experience 52

Userpilot

SEPTEMBER 2, 2022

Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. Some of the must-have features of a good training platform include in-app guidance, self-serve resources, user segmentation , and gamification. Customization.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Education 98