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2021 in conversation: Learnings from the podcast

Intercom, Inc.

Throughout the year, we’ve talked to business leaders, experts, and pioneers about all kinds of topics: from creating world-class customer experiences to the challenges of running a business during the pandemic, from being an ally and addressing gaps in diversity to building technical leadership careers. Will Larson , CTO of Calm.

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How a multinational insurance company is managing design at scale through a design system

UX Planet

This was praise and a comment that I heard from our Digital Business CTO. As I reviewed the list of applications, platforms and portals, our design standards had extended throughout the entire insurance lifecycle, encompassing quoting, policy access/change, and claims for both licensed brokers and direct consumers.

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10 Years of Balsamiq: What I’ve Learned | Peldi Guilizzoni, Balsamiq | BoS USA 2018

Business of Software Conference

And that was great because for 10 years maybe some of you can relate to this – How many times have you done this where you go to Twitter you search for your brand and you scroll and maybe you like… I’ve been doing this seriously four times a day for ten years. And then I realized that there was a lot I needed to coach.