Userpilot

OCTOBER 17, 2023

Brand mentions to learn about user’s preferences, honest dislikes, and suggestions for improvement. When it comes to creating a product strategy, collecting customer insights is essential to answer important questions about your users and how your product fits their needs. How to collect market research data?

Data Visualization 77

Data Visualization Analytic Tools Feedback Software Research Software 77

Userpilot

APRIL 14, 2024

While Product Fruits leverages Google Optimize for its A/B testing, Userpilot integrates this functionality directly within the app. Tailored checklists and knowledge base : Userpilot allows users to create customized checklists and knowledge bases. Types of analytics dashboards available in Userpilot currently.

Data Visualization 52

Data Visualization Analytic Tools User Testing Feedback Software 52

Userpilot

FEBRUARY 26, 2024

Microsurveys for collecting customer experience feedback or building user persona for product personalization. Advanced segmentation options such as need-based and behavioral segmentation to personalize your user’s experience based on their needs and goals.

Data Visualization 52

Data Visualization Embedded Analytics Customer Experience Analytic Tools 52

Userpilot

FEBRUARY 26, 2023

Companies that prioritize digital engagement tend to build brand awareness with their target audience and improve customer retention. Userpilot’s in-app user analytics dashboard. These novel techniques keep users engaged and provide long-lasting stickiness for the product. Userpilot ’s knowledge base for self-service.

Feedback Software 85

Feedback Software Analytic Tools Data Visualization Customer Experience 85

Userpilot

FEBRUARY 26, 2024

Lou Assist is an attractive product adoption platform with versatile in-app experiences and a freemium option to boot, yet its limitations in certain use cases may prompt you to look elsewhere: Product Analytics : Lou Assist doesn’t have any product usage analytics capabilities. There are no product usage analytics dashboards.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 26, 2024

Product Analytics : Lou Assist doesn’t have any product usage analytics capabilities. This means that its dashboards can only show you engagement metrics for content and experiences you’ve built within the Lou Assist platform rather than actual product analytics. There are no product usage analytics dashboards.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

FEBRUARY 26, 2024

UserIQ is a customer success platform that helps uncover health insights, predict user hurdles, and simplify account management. In addition, UserIQ poses features like a customer health dashboard, product intelligence, plays, and in-app engagements such as user onboarding tours. Looking for more features?

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

MARCH 16, 2024

Chameleon is a product adoption platform. It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. Do note that you’ll need to upgrade to the Starter plan (which starts at $7,000/year) in order to use the product areas feature.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MARCH 21, 2023

Are its features worth the money, or are there better alternatives for your product management team? It helps you create interactive product tours , generate custom onboarding flows , and analyze product adoption metrics. UserGuiding dashboard. How good is UserGuiding analytics for your SaaS? Let’s see.

Data Visualization 84

Data Visualization Analytic Tools Onboarding KPIs Software Review 84

Userpilot

SEPTEMBER 22, 2023

Knowledge base integrations. If the native resource center feature on UserGuiding isn’t sufficient for your use case then you could look at compatible knowledge base integrations to get more out of the tool.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

APRIL 14, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Chameleon is a product adoption platform. It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software User Testing 52

Userpilot

FEBRUARY 13, 2024

This allows SaaS product teams to create a more personalized and brand-aligned experience for their users. User segmentation : Userpilot lets you segment users based on the device they’re using, where they’re located, their engagement data, or which NPS rating they selected on the latest survey.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

APRIL 14, 2024

You’ll also be able to run NPS surveys that send all data to the NPS dashboard and automatically show you how scores (or related metrics) change over time. Get a Userpilot demo and drive your product growth code-free. The saved reports dashboard lets you view, edit, duplicate, or delete any trend and funnel reports you’ve created.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

SEPTEMBER 22, 2023

The option to customize your self-serve portals to match your brand’s branding, i.e., color palette, style, and fonts. Knowledge base integrations : If the native resource center feature on UserGuiding isn’t sufficient for your use case then you could look at compatible knowledge base integrations to get more out of the tool.

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

FEBRUARY 26, 2024

Product Analytics : Lou Assist doesn’t have any product usage analytics capabilities. This means that its dashboards can only show you engagement metrics for content and experiences you’ve built within the Lou Assist platform rather than actual product analytics. There are no product usage analytics dashboards.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 26, 2024

TL;DR When exploring product adoption tools, look for ones that are user-friendly and integrate well with your existing tech stack. Here’s what you should look out for: In-app resource center : A searchable knowledge base with resources like FAQs, video demos, and user manuals can help answer user questions.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

FEBRUARY 26, 2024

In-app self-help : Users want quick and easy support, so the DAP you select must be able to create and customize an in-app self-service widget with a knowledge base, video tutorials, etc. Product analytics : Analyzing product usage and user actions is crucial to assess the success of your adoption strategies.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

NOVEMBER 16, 2023

Here’s an overview of Intercom’s in-app support capabilities: Live Chat : Intercom’s live chat is highly customizable, compatible with countless integrations, and lets you style its appearance to bring it in line with your existing product UI (or brand palette). Premium : Custom pricing based on the number of team seats and MAUs.

Analytic Tools 52

Analytic Tools Feedback Software Embedded Analytics Data Visualization 52

Userpilot

MAY 8, 2023

Stonly positions itself as a budget-friendly alternative to its more expensive competitors, but in fact – it’s more of a CS tool for building knowledge bases than a product adoption tool for onboarding. They also don’t have a dedicated customer success manager, and you can’t really customize your flows.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

NOVEMBER 19, 2023

Microsurveys for collecting customer experience feedback or building user persona for product personalization. Advanced segmentation options such as need-based and behavioral segmentation to personalize your user’s experience based on their needs and goals.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

JANUARY 16, 2024

Customizable survey templates : These enable you to adjust the survey design using themes, helping it blend in with your brand and ensuring that the feedback forms integrate seamlessly into your user interface. Product adoption analytics : Get a real-time view of digital transformation progress in your organization.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

MARCH 16, 2024

Chameleon is a product adoption platform. It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. Chameleon for no-code growth Chameleon is a product adoption platform. Features include: Removal of UserGuiding branding.

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Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MARCH 18, 2024

No-code growth is a method of achieving product-led growth (using your own product as a lever and revenue growth channel) without coding, using no-code tools. It includes features like native analytics dashboards, in-app guides, NPS surveys and response tracking, and customer support.

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Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

FEBRUARY 25, 2024

Customizable survey templates : These enable you to adjust the survey design using themes, helping it blend in with your brand and ensuring that the feedback forms integrate seamlessly into your user interface. It’s also possible to create custom dashboards for your product. It lacks predictive analytics features too.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

MAY 30, 2023

Plus, it’s on the expensive side, and users have to go through a steep learning curve to truly adopt the product. Stonly is a budget-friendly option that enables its users to create helpful knowledge bases. and that want a tool primarily for the Knowledge Base use case. Book a demo to learn more.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

SEPTEMBER 22, 2023

Chameleon is a product adoption platform. It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. In addition, it empowers product teams to create and manage dynamic in-product experiences.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 25, 2024

GainsightPX provides numerous options for you to deliver in-app support to your users: Create knowledge center articles explaining how to use the various features offered by your product. These articles can be a part of your comprehensive knowledge base. Onboarding checklist editor.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JANUARY 16, 2024

Customizable survey templates : These enable you to adjust the survey design using themes, helping it blend in with your brand and ensuring that the feedback forms integrate seamlessly into your user interface. Satisfaction benchmarking : Userpilot has a built-in NPS dashboard that tracks customer loyalty over time.

Customer Satisfaction 52

Customer Satisfaction Data Visualization Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 19, 2024

Self-service options : Providing customers with the ability to solve their problems through chatbots, knowledge bases , and FAQ sections can be proactive and efficient. Real-time monitoring : Tools that monitor real-time product usage patterns can help you identify potential issues earlier to offer proactive support immediately.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

MAY 30, 2023

TL;DR Known for its expertise in digital adoption, Whatfix offers a powerful tool for creating onboarding flows and knowledge bases. Whatfix dashboard Whatfix is one of the top digital adoption platforms around and a driver of innovation in this space. Let’s dive in and help you make an informed decision.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Customer Feedback 52

Userpilot

JANUARY 26, 2023

Are you a SaaS product manager wondering how to analyze NPS responses effectively and draw actionable insights that will help you grow your business? To analyze NPS responses, visualize the data on a dashboard , track changes to the score over time, tag and categorize open-ended responses , and perform a root cause analysis.

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Data Visualization Customer Feedback Feedback Software Analytic Tools 81

Userpilot

FEBRUARY 25, 2024

Create an extensive knowledge base with Knowledge center articles and bots. You can click on “Knowledge Center” in the left sidebar and select “Articles”. You can also create knowledge center bots that display a list of relevant knowledge center articles and external resources. Onboarding checklist editor.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

SEPTEMBER 22, 2023

Microsurveys for collecting customer experience feedback or building user persona for product personalization. Advanced segmentation options such as need-based and behavioral segmentation to personalize your user’s experience based on their needs and goals. Knowledge base integrations. Checklist completion.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Feedback Software 52

Userpilot

JULY 24, 2023

Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk. Moreover, Userpilot allows you to integrate the Zendesk engine to search its knowledge base.

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Embedded Analytics Data Visualization Analytic Tools Feedback Software 73

Userpilot

FEBRUARY 26, 2024

Self-service options : Providing customers with the ability to solve their problems through chatbots, knowledge bases , and FAQ sections can be proactive and efficient. Real-time monitoring : Tools that monitor real-time product usage patterns can help you identify potential issues earlier to offer proactive support immediately.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

MARCH 16, 2024

Chameleon is a product adoption platform. It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. Chameleon for no-code growth Chameleon is a product adoption platform. All of these are possible without coding!

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Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

MAY 3, 2023

However, their pricing plans are limited and you get the UserGuiding branding in the lower plan. The tool enables users to create product experiences and collect user feedback. They also don’t have a dedicated customer success manager, and you can’t really customize your flows. Book a demo to see it in action. Try the best one!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52