Branding, Dashboard, Product Research and Support Training

Guide to Choosing the Best Customer Education Platform for SaaS

Userpilot

SEPTEMBER 2, 2022

Customer education is the process of teaching customers how to efficiently use your product to attain their specific goals. Benefits of customer training software: Improved customer experience and customer satisfaction, better onboarding , reduced time to value , increased customer engagement , etc. Faster product adoption.

Analytic Tools

Analytic Tools Feedback Software Reporting Tools Education

A Product Manager’s Guide to Building Customer Loyalty

ProductPlan

AUGUST 1, 2019

In a world where advertising-supported products, SaaS products with monthly renewals, and free trials are de rigueur, customers don’t have nearly as much incentive to stick around as they used to. It’s the payoff for dozens of blog posts, articles, targeted ads, word-of-mouth campaigns, and brand building endeavors.

Customer Experience

Customer Experience Onboarding KPIs Analytic Tools Data Visualization

Product Management Today

Guide to Choosing the Best Customer Education Platform for SaaS

A Product Manager’s Guide to Building Customer Loyalty

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