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10 Best SaaS Knowledge Base Tools To Educate Customers About Your Product Effortlessly

Userpilot

Knowledge base software, also called help center software, helps you create, organize, and manage self-service content. A knowledge base software helps you provide on-demand self-service support to your customers at any time. Live chat: You can enhance your self-service support system with the live chat feature.

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12 Best Typeform Alternatives You Might Want to Consider in 2023

Userpilot

Reasons for seeking out Typeform alternatives vary from pricing concerns to the need for better branding options, more payment integrations, greater ease of use, etc. SurveyMonkey offers extensive customization and branding options. Likewise, you’ll need a Business plan subscription to create a custom close screen.

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7 Best Self-Service Software Tools For SaaS

Userpilot

Having a hard time choosing the perfect customer self-service software? This article covers: Key benefits of the self-service method. Important features to look out for in a self-support tool. Good customer self-service portals help to: Answer customer queries instantly. Offer 24/7 support.

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HELP! How to Find the Best Help Center Widget for your SaaS Business

Userpilot

Firstly, let’s imagine a scenario in which a user needs to filter the analytics on their reporting page. Then they browse around the various articles until they spot one about filtering reports. On the flip side, if you embed your help docs into your product using a help center widget, then the friction is reduced.

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The 15 Best Product Management Software For Your Product Stack

Userpilot

Mixpanel and Amplitude are two leading product analytics solutions that provide in-depth analytics. Usersnap and Canny are feedback platforms that allow businesses to capture, organize, and analyze product feedback. Product analytics to help you track user activity and make adjustments accordingly.

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Best Online Engagement Tools For Interacting With Your Customers Across Their Journey

Userpilot

Because it helps you understand how customers are interacting with your brand across all departments and stages of the user journey. Front-facing online engagement tools help bolster your brand identity and positioning. Analytics can guide your content strategy decisions both in-app and on other channels like social media.

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Educate your customers through self-help support

The Product Coalition

Help Saas app owners to provide more efficient self help resources to their users. Support Hero is self-service knowledge base that helps companies educate their clients. With Support Hero, you can embed your Help Center within your app. Kevin William David interviewed Matic Užmah , CEO at Support Hero to know more.