Userpilot

OCTOBER 20, 2024

You’ve just downloaded the hottest new app everyone’s talking about. Defeated, you close the app, unsure if you’ll ever open it again. Onboarding automation uses technology (such as conditional flows and sequences) to guide users through their initial experience with your product. Where do you start?

Onboarding KPIs 105

Onboarding KPIs User Testing Feedback Software Customer Experience 105

UX Planet

DECEMBER 6, 2024

From new UX-related technologies and automation to personalization. Its influence is growing across three key areas: innovative technologies, automation of design tasks, and personalized user experiences. Together, these technologies are transforming how UX design approaches personalization, accessibility, and user interaction.

Feedback Software 85

Feedback Software Research Software Analytic Tools Data Visualization 85

Product Talk

JULY 9, 2025

Leaders and Stakeholders Still Expect Specific Solutions Hope Gurion: Well, you kind of touched on it. And then their first resistance point is when the same leaders and stakeholders are saying, “Where’s the solution that I was expecting from you?” You were just doing some stuff differently to get me that solution idea.

Product Research 254

Product Research Feedback Software Technical Review Customer Experience 254

UX Planet

FEBRUARY 5, 2025

How Rumi Cosmetiques Boosted User Experience and Conversion Rates in eCommerce: A Case Study for Marketers andManagers Discover how Rumi Cosmetiques achieved a 75% increase in cart adds and doubled conversion rates by enhancing user experience and conversion rate in eCommerce.

Customer Experience 96

Customer Experience User Testing User Experience Data Visualization 96

Userpilot

OCTOBER 28, 2024

For example, let’s say your team is developing new project management software for small- to medium-sized businesses. …and tailored in-app tutorials to introduce core features. Asana’s in-app onboarding flow. This assistant pops up when needed to guide new users through the app in a fun manner.

User Testing 105

User Testing Customer Feedback Customer Experience Onboarding KPIs 105

The Product Guy

JANUARY 7, 2025

Every great solution starts with finding the real problemand often, its not what it first seems. A Story to Start During my time consulting with a Fortune 500 financial services company, I encountered a significant challenge they faced with the rollout of a digital platform aimed at streamlining client account management.

Feedback Software 150

Feedback Software User Testing Weak Development Team Customer Experience 150

UX Planet

JULY 2, 2025

Enhancing Data Input with Layered Drawer Navigation When I was working as a senior product designer on Grubtech , a kitchen and restaurant management platform, we faced a recurring UX challenge with long and complex forms across the back-office interface. I want to thank you for reading this case study.

Data Visualization 74

Data Visualization User Testing Reporting Tools Research Software 74

Productside

JUNE 17, 2025

In our webinar, Chaos to Clarity , Kenny Kranseler and Tom Evans shared a fictional case study that hits close to home for many PMs: WellNest Health , a company with a strong reputation and a bloated backlog. It promised to help employers and healthcare providers support employee WellNest with physical and financial tools.

Product Research 156

Product Research Strategy Product Management Product Manager 156

UX Planet

FEBRUARY 3, 2025

But heres the kicker: hiring managers and ATS systems dont have time to decode your brilliance. Designed user-centered interfaces based on extensive user research and testing. User research and testing are the backbone of great design, and this phrase shows youre grounded in empathy and practicality.

Research Software 109

Research Software Feedback Software User Testing ChatGPT 109

Lenny Rachitsky

JANUARY 14, 2025

Below you’ll find everything you need to start using this framework within your team, including plug-and-play templates, industry benchmarks, case studies, tips for linking efficiency improvements to business impact, and specific advice for helping your team move faster. For more, check out her LinkedIn and her blog.

Product Research 132

Product Research Research Software Data Visualization Reporting Tools 132

Centercode

JUNE 24, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows.

User Testing 52

User Testing Feedback Software Research Software Reporting Tools 52

Userpilot

JULY 12, 2025

Increasing new user activation Boosting feature adoption Improving trial-to-paid conversion How do you currently analyze in-app user behavior? The tools you use determine the depth of your behavioral segmentation capabilities. You have the goals, now get the tool that makes it easy. Basic analytics (e.g.,

Analytic Tools 72

Analytic Tools Data Visualization Feedback Software Research Software 72

The Basics of Product Management

JUNE 21, 2025

Types of Product Manager Interview Questions Behavioral: “Tell me about a time…” Product Sense: “How would you improve…” Technical: Understanding systems, APIs, and trade-offs Case Study: Real-world scenarios to test your thinking How to Answer: “Tell me about a product you admire” This is a common question to assess your product thinking.

Product Research 40

Product Research Feedback Software Analytic Tools Research Software 40

UX Planet

JUNE 9, 2025

After fifteen years hopping between design systems, dev stand-ups, and last-minute launch scrambles, I’m convinced design-to-dev QA is still one of the most underestimated bottlenecks in digital product work. Tool fragmentation: Figma → Slack → Jira → Google Docs → Browser DevTools . Feedback Inbox Zero: Choose a single channel (e.g.,

Software Review 89

Software Review Reporting Tools Feedback Software Systems Review 89

UX Planet

MAY 25, 2025

Recent case studies (trust me, well get to Blikkets numbers in a sec) prove that getting granular with UX insightslike heatmaps, session recordings, and behavior analyticscan stop funnel leaks and actually increase conversions across every stage of your conversion funnel. And Im not talking about pretty visuals for the sake of it.

Data Visualization 98

Data Visualization Analytic Tools UX Feedback Software 98

Userpilot

MARCH 5, 2025

That’s where customer engagement software comes in. The right platform will equip you with the tools to interact effectively, gather valuable feedback, and build lasting customer relationships. Integrations with other tools: Does it integrate with CRM, marketing automation, and other essential business applications?

Analytic Tools 52

Analytic Tools Feedback Software Research Software Reporting Tools 52

Centercode

JUNE 27, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows.

User Testing 52

User Testing Feedback Software Research Software Reporting Tools 52

UX Planet

JANUARY 10, 2025

A career in product design offers just thata unique opportunity to bring your ideas to life while shaping the future of technology, sustainability, and user experiences. If youve ever found yourself reimagining how an app, gadget, or even a physical product could work better, this might be the career foryou.

Feedback Software 105

Feedback Software Analytic Tools Research Software Data Visualization 105

Userpilot

JULY 24, 2025

Contextual in-app messages and tooltips. Collecting feedback to inform our roadmap. Userpilot gives you the tools to improve activation, drive adoption, and increase retention without writing any code. I’ve worked with many SaaS teams that pour their entire budget and brainpower into getting customers through the door.

Analytic Tools 66

Analytic Tools Feedback Software Data Visualization User Testing 66

Centercode

JUNE 11, 2025

AI-driven user testing, video insights, plus seamless app distribution and expert resources— discover Centercode 10x. Platform Scalable, Automated, Real-World User Testing Centercode is the leading platform to manage impactful in-the-wild user tests. Start for free , scale as your program grows.

User Testing 52

User Testing Customer Feedback Data Visualization Feedback Software 52

UX Planet

JUNE 19, 2025

As technology moves beyond flat screens into 3D spaces, designers face a new challenge: creating experiences that users don’t just see, but step into. This article is a practical guide for UX designers who want to e xplore immersive design  — from key terms to real-world use cases. What Is an Immersive World?

Data Visualization 55

Data Visualization Feedback Software Analytic Tools Research Software 55

Userpilot

MAY 21, 2025

Before building a product tour, I like to ask one simple question: Will this improve the in-app experience ? Can we test a lightweight interactive product tour to see if it improves outcomes? In some cases, a short, contextual product walkthrough works much better. Slideout UI pattern for in-app guidance in Miro.

Analytic Tools 101

Analytic Tools Feedback Software Data Visualization Product Research 101

UX Planet

JUNE 17, 2025

Spatial design — across AR, VR, and mixed reality — isn’t just about technology. Natural Interactions & Onboarding Mimic the Real World Use drag physics , shadow feedback , and realistic gestures. wearable tools). Feedback should always feel relevant and grounded in user expectations. What Is Spatial UX Design?

Feedback Software 55

Feedback Software UX User Testing Data Visualization 55

UX Planet

JUNE 1, 2025

Through case studies, statistical evidence, and methodological frameworks, I aimed to establish how systematic user research can positively impact key business metrics, from acquisition to referral. Additional statistics reinforce this argument: 74% of SaaS companies consider their product the primary driver of growth OpenView, 2022.

User Testing 59

User Testing Product Research Research Software Data Visualization 59

UX Planet

APRIL 17, 2025

The solution? Well dive into real-world case studies from Blikket, showcasing significant upticks in conversion rates and revenue, underscoring how enhancing UX naturally strengthens CRO efforts. Here are some tried-and-true methods: A/B Testing: Think of this as a friendly competition between two versions of a webpage.

UX 105

UX Customer Experience User Testing Customer Feedback 105

UX Planet

JUNE 30, 2025

Overall, banks that deployed AI at scale in 2024 reported significant improvements in digital channel usage and customer feedback. These examples illustrate the global trend: AI is enabling higher engagement on digital platforms and scaling up customer support without sacrificing quality. At the same time, a J.D.

Data Visualization 67

Data Visualization Banking Reporting Tools Analytic Tools 67

BrainMates

OCTOBER 20, 2024

One of the critical tools that can help product managers improve customer satisfaction is the SERVQUAL model or Customer Service Gap model , a framework for identifying and addressing gaps in service delivery. Regular customer feedback loops, user testing, and post-launch reviews are crucial.

Data Visualization 52

Data Visualization User Testing Customer Feedback Customer Experience 52

People-First Product Leadership

NOVEMBER 5, 2024

You can develop your product instincts through hands-on experience and practice: Always learning: Stay updated on industry trends, user behavior patterns, and emerging technologies. Test hypotheses, analyze results, and learn from both successes and failures. Lean into your triads. Subscribe now 5. Humans are fickle.

Product Research 52

Product Research User Testing Data Visualization Customer Experience 52

Userpilot

JANUARY 15, 2025

Let’s be honest, onboarding in SaaS can feel like navigating a labyrinth. Isn’t everything moving in-app these days?” Is it in their inbox, or are they spending most of their time inside your app? Dive into your historical data like email open rates, click-through rates, in-app engagement metrics , etc.

Onboarding KPIs 52

Onboarding KPIs Research Software Feedback Software User Testing 52

Userpilot

JULY 17, 2025

Your current tools and strategies determine the next best step for improving your lifecycle messaging. Mailchimp, HubSpot) We have some in-app messages, but they’re basic A mix of different tools that aren’t connected We don’t have a clear strategy yet It’s time to automate and personalize your lifecycle messaging.

Onboarding KPIs 93

Onboarding KPIs Data Visualization User Testing Marketing 93

Userpilot

JUNE 30, 2025

For example, a SaaS business could send a welcome email upon free trial sign-up, a nudge email for activation, a trial expiration reminder with an upgrade discount code, etc. While that is great for traditional marketing, I believe those stages do little to capture the unique structure of SaaS product-led marketing campaigns.

Feedback Software 52

Feedback Software Analytic Tools Data Visualization Onboarding KPIs 52

Userpilot

APRIL 9, 2025

By leveraging Userpilots onboarding and A/B testing features, they successfully increased channel conversions by 17% in the French market. They evaluated multiple tools in the market but quickly discovered various drawbacks with each option. Some were too expensive, while others had complex pricing structures.

Analytic Tools 66

Analytic Tools Feedback Software User Testing Customer Experience 66

UX Planet

OCTOBER 22, 2024

One of the questions a Designer invariably hears during an interview process, particularly when showcasing a case study, pertains to the duration of the solutioning endeavor they have just showcased. Each Case is its own case. There was a desire for such a solution, and the path ahead was a sensical one.

Research Software 52

Research Software Analytic Tools Feedback Software Technical Review 52

Userpilot

JUNE 30, 2025

On day 3 or 4 of registration, send a friendly check-in email encouraging users to explore the platform. By day 7, you can send an email asking for feedback or offering a discount code as a token of appreciation. Email onboarding doesn’t mean just sending a “welcome to our tool” mail and calling it a day.

User Testing 59

User Testing Customer Experience Customer Feedback Research Software 59

Userpilot

FEBRUARY 12, 2025

Every SaaS company faces problemsproduct performance issues, low NPS, churn. This guide breaks down a simple, step-by-step RCA process designed for SaaS teams. This guide breaks down a simple, step-by-step RCA process designed for SaaS teams. After all, we designed it for product management in SaaS based on core principles.

Feedback Software 59

Feedback Software Analytic Tools Research Software Onboarding KPIs 59