Userpilot

JANUARY 19, 2021

Book a free consultation today. Taking a few minutes to say hello to your customer, using their name, and putting that in their onboarding sequence will win you a lot of slack later on when e.g., your user discovers a bug, or you slip up in any other way. Hubspot has pioneered this approach with its certification program.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Userpilot

NOVEMBER 24, 2022

Award them course completion certificates to boost their self-esteem, and reward them with gift cards and discounts to nurture better relationships. A full-blown SaaS knowledge base is the best way to reduce support ticket volume since it makes information readily available to all users. HubSpot’s certification program.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Data Visualization 98

eG Innovations

AUGUST 3, 2021

17 Is there a way to analyze failed logins based on the failed factor (LDAP/RADIUS/2FA/Certificate)? The NetScaler documentation is here [link] (navigate via the left-hand index) and there is more information here: [link] (yes, we need to update the name ). Yes, we collect and present information from ADC as well.

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52