Userpilot

SEPTEMBER 15, 2023

What’s preference testing? How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. Always include follow-up questions to gather qualitative insights.

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User Testing Product Research Data Visualization Feedback Software 74

Product Talk

FEBRUARY 14, 2024

There are all kinds of ways to introduce continuous discovery habits. And if you’re really excited about an idea, you might look for opportunities to share it outside your company with the broader product community. Today’s Product in Practice features a continuous discovery champion who did all three.

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Analytic Tools Research Software Product Research Data Visualization 219

Userpilot

FEBRUARY 25, 2024

Analyzing user behavior can help you understand how users perceive your product and brand. Since user preferences are always evolving, you need to be agile and swiftly adapt to new user behavior trends. TL;DR User behavior trends are not the same as consumer behavior trends.

Analytic Tools 89

Analytic Tools Data Visualization User Testing Reporting Tools 89

Intercom, Inc.

DECEMBER 9, 2022

We chatted about DALL-E, GPT-3, and if the hype surrounding AI is just that or if there was something to it. And this is why we decided to bring you a special episode about these latest developments in the world of AI, what they mean, and whether it’s time to apply it in real-life scenarios such as customer support.

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ChatGPT Artificial Inteligence Technical Review Feedback Software 279

Userpilot

MARCH 7, 2024

How do you conduct user engagement analysis? How do you use the insights to improve user engagement? We also look at a couple of analytics tools for analyzing user engagement. The latter is only limited to user behavior within the product. What is user engagement?

Analytic Tools 87

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 87

Userpilot

APRIL 6, 2023

A powerful AI tool can be the perfect companion to your customer success platform. However, AI tools also come with their own caveats. In this article, we will explore: How to leverage AI tools for customer success and retention. Best AI tools for customer success managers (CSMs).

Data Visualization 87

Data Visualization Analytic Tools Research Software Customer Experience 87

Product Talk

APRIL 3, 2024

Customer interviews are one of the most impactful activities a product team can do. Customer interviews are one of the most impactful activities a product team can do. Tweet This An early customer interviewing mistake is to spend your interview time exploring your solution ideas. Let’s dive into why.

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User Testing Customer Experience Customer Feedback User Friction 164

UX Planet

DECEMBER 26, 2023

The presence of AI in UX design has been increasing and several innovative tools have emerged with the focus to help designers through their process. Top AI Tools for 2024 Lets start listing down some of the Top AI Tools for Designers to Explore in 2024. It offers the designers variety of tools to work based on their goals.

Research Software 88

Research Software Feedback Software Data Visualization User Testing 88

The Product Coalition

DECEMBER 10, 2023

Including free access to a customized JTBD GPT and printable checklist, this is the only guide you’ll ever need for your product discovery. Over the past few months, I’ve been on a deep dive into the world of customer discovery and the Jobs to Be Done (JTBD) framework. What makes this guide extra special?

User Testing 122

User Testing Product Research Customer Experience Customer Feedback 122

Usersnap

APRIL 29, 2023

Product managers have a lot of ground to cover. From staying on top of market trends, user needs, customer feedback , and industry insights to managing their resources, and planning what’s ahead for their product. With the release of ChatGPT, it seems like a digital assistant has arrived.

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Userpilot

JANUARY 8, 2024

Looking for customer onboarding practices to implement for your product? Features to look out for in the right customer onboarding tool. TL;DR Customer onboarding is the process of guiding new users to understand, adopt, and make the most of your product. Improve product adoption.

Feedback Software 81

Feedback Software Analytic Tools User Testing Customer Feedback 81

The Product Coalition

JULY 28, 2023

A data product’s main ingredient is in the name, it is data. In this article, I’m going to give my take on data products and why they’re so important in creating value for companies. that’s a data product right there, the recommender. This again is about stickiness, customer retention.

Data Visualization 126

Data Visualization Reporting Tools User Testing Customer Experience 126

Lenny Rachitsky

APRIL 9, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. Subscribe now P.S. Check out my PM recruiting service (helping you hire Sr. Taking gigabytes of data, analyzing it, and giving succinct and (increasingly) insightful answers. Think about it—what is AI best at?

Data Visualization 117

Data Visualization ChatGPT Research Software Product Management 117

UX Planet

MARCH 2, 2024

When I first began working on an AI project nearly a year ago, I frequently reflected on the process for developing GenAI products. Part 1: The need for Reevaluation If you have worked on the GenAI products/ features before or are just starting, you might find adopting a reverse engineering approach beneficial.

Product Research 63

Product Research Research Software User Testing Analytic Tools 63

Userpilot

JULY 24, 2023

Every new product launch is equal parts intimidating and exciting. As the market becomes increasingly saturated with similar SaaS products, your product launch can easily get lost in the noise. Therefore, you need a solid product launch plan to ensure your product isn’t among the 95% of new products that fail each year.

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Product launches User Testing Product Research ChatGPT 78

The Product Coalition

DECEMBER 11, 2023

In digital content creation, Artificial Intelligence (AI) has emerged as a significant influence, transforming how content is produced and consumed. AI tools for content creation, powered by advanced machine learning algorithms, analyze extensive datasets to discern patterns and trends.

Data Visualization 119

Data Visualization Artificial Inteligence Analytic Tools Research Software 119

Userpilot

SEPTEMBER 25, 2023

In this article, we’ll go over some of the underlying principles driving SaaS design, and how these effectively address user pain points and elevate the overall customer experience. Similarities between human-centered design and design thinking: They both share a strong emphasis on user-centricity.

Feedback Software 78

Feedback Software Research Software Analytic Tools User Testing 78

Lenny Rachitsky

FEBRUARY 20, 2024

Each week I tackle reader questions about building product, driving growth, and accelerating your career. It’s become clear to me that everyone should be playing with GPTs (custom versions of ChatGTP) right now. It’s easy to think AI tools are a fad, too complicated, or unlikely to have real impact on your job.

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Data Visualization ChatGPT Reporting Tools User Testing 133

Usersnap

MARCH 22, 2023

Introduction: Why AI can be a game changer in analyzing your users’ feedback In today’s digital era, or let’s call it the AI era, all areas of our life will be impacted by the new developments and opportunities that artificial intelligence is offering. But let’s focus on customer feedback first.

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Customer Feedback User Testing Feedback Software Artificial Inteligence 52

Department of Product

NOVEMBER 2, 2023

The Department of Product Briefing ←All newsletter briefings Hi product people ?, This week, we came across an intriguing but beautiful new product that promises to be a simpler way to build a second brain. They’ve infused some incredibly satisfying sound effects into their product design and you can check it out here.

Data Visualization 52

Data Visualization Research Software Analytic Tools Reporting Tools 52

Modus Create

FEBRUARY 5, 2024

Businesses and governments are scrambling to understand the implications of this technology, now at the fingertips of everyday consumers. Regardless of the latest technology, business leaders are still asking: How can we execute a successful strategy to engage our customers, improve efficiencies, and future-proof the business?

Data Visualization 64

Data Visualization Research Software Analytic Tools Customer Experience 64

Userpilot

APRIL 28, 2023

User onboarding is no exception. The article explores how you can use AI user onboarding to drive your product success. TL;DR AI user onboarding uses Artificial Intelligence (AI) tools to introduce product functionality to users and drive product adoption. What is AI user onboarding?

Artificial Inteligence 73

Artificial Inteligence User Testing Feedback Software Analytic Tools 73

Product Talk

APRIL 19, 2023

The world of digital products is evolving quickly. Whether you’re trying to keep track of everything you learn about your customers during continuous discovery , keep tabs on the latest thought leadership and learnings from others in the industry, or keep on top of all the newest products on the market, you can quickly get overwhelmed.

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Research Software Data Visualization Product Research Systems Review 130

UX Planet

FEBRUARY 5, 2024

ChatGPT transforms a complex concept into a simple icon Using icons is an excellent way to explain concepts visually so the user can understand the information on the screen without words. In some cases, choosing an icon is easy, such as explaining to a user how to add a t-shirt to the favorites on an e-commerce shop.

ChatGPT 52

ChatGPT Artificial Inteligence Data Visualization Analytic Tools 52

Userpilot

AUGUST 15, 2023

A product launch marketing plan is more than a simple press release announcing your product. It is the process that guides you to a successful product release. With several product launches occurring every day, you need something special to ensure your announcement doesn’t get lost in the noise. Let’s begin!

Product launches 76

Product launches User Testing Feedback Software Research Software 76

UX Planet

JANUARY 22, 2024

One Click Generates Lots of Product Ideas Most people think designers get their ideas easily and quickly. But it is not like that; we often struggle to find ideas for the products we work on. PRODUCT: Add here some info about the product you design. USERS: Explain to ChatGPT who the users you design for are.

Analytic Tools 74

Analytic Tools Feedback Software Research Software Artificial Inteligence 74

The Product Coalition

DECEMBER 7, 2022

ChatGPT: A Game-changer for Natural Language Processing and Customer Service Today I had a chance to play with chatGPT and was quite impressed with what it can do and the quality of answers it is able to give. ChatGPT is is similar to the virtual customer support chats seen online. It got it right.

Data Visualization 78

Data Visualization ChatGPT User Testing Customer Feedback 78

Userpilot

DECEMBER 18, 2022

Which Product Trends will take 2023 by storm? After the overnight success of Chat OpenAI, it’s no wonder predictions related to using AI and machine learning to increase our understanding of user behavior , greater automation of low-level tasks , and GPT-4 dominate Product Managers’ and Marketers’ projections for the upcoming year.

Data Visualization 84

Data Visualization Analytic Tools Feedback Software Product Research 84

UX Studio

APRIL 5, 2024

Thanks to generative AI tools, those days are as gone as dial-up internet. With the rise of readily available generative AI tools, it is now possible to create large bodies of text in a matter of seconds. In this article, we will examine the complexities of prompting and how AI writing tools can simplify the process.

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Research Software Feedback Software Data Visualization Generative AI 49

The Product Coalition

JUNE 18, 2023

With the latest popularity of ChatGPT, I assume all enterprises and governments will use AI in the next five years. 1 Fake AI — Deception and Phishing : Fraudsters can use AI techniques to emulate human behavior, such as producing content, interacting with users, and manipulating people. We are already aware of these issues.

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Research Software ChatGPT Data Visualization Systems Review 113

UX Planet

JANUARY 29, 2024

Exploring How AI Will Revolutionize Design System Creation, Maintenance, and Usage Design systems are an important part of every product app or website. Here is an example of a test I did with ChatGPT. I asked ChatGPT to follow the Google Material Design guidelines to add styles. This will no longer be the case.

Analytic Tools 82

Analytic Tools Systems Review Data Visualization ChatGPT 82

The Product Cafe

APRIL 26, 2023

Hello, all you product-loving folks! 💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, and more. I come in many shapes and sizes, and I'm essential for discovering what the customer desires. Passive Product Discovery is the New Way!🛷

Product Research 52

Product Research Artificial Inteligence Feedback Software Data Visualization 52

Department of Product

SEPTEMBER 28, 2023

The Department of Product Briefing ←All newsletter briefings Hi product people ?, The results are remarkably realistic and the new tools could have an impact on product teams. Dedicated internationalization SaaS products like Lokalise are paying attention and have recently rolled out new AI features of their own.

Research Software 52

Research Software Analytic Tools Reporting Tools Data Visualization 52

Mixpanel

APRIL 12, 2024

And what makes you a builder is not just your ability to code, sketch an illustration, or write copy for a marketing campaign; it’s that you handle everything involved in taking an idea to a finished product. It’s agonizing over moving targets, considering new data, and even changing your mind on what you think is good.

ChatGPT 52

ChatGPT Artificial Inteligence Research Software Analytic Tools 52

Department of Product

OCTOBER 19, 2023

The Department of Product Briefing ←All newsletter briefings Hi product people ?, For product teams, the success of Netflix’s ad-funded model shows that for specific product categories, introducing an ad-funded tier may not be the bug bear we think it is. The company added a massive 8.76 billion, up 7.8% year on year.

Research Software 52

Research Software Analytic Tools Data Visualization Feedback Software 52

Mironov Consulting

NOVEMBER 15, 2023

  Stories range from “20 ways you can use ChatGPT to make your work easier” to “here’s how AI will end civilization as we know it.”   Every customer conference and AMA starts with questions about AI.    The hope is for positive press coverage but few serious end users.

Data Visualization 76

Data Visualization Artificial Inteligence Technical Review User Testing 76

Product Innovation Educators

OCTOBER 9, 2023

Product feature validation and iteration – for product managers Today we are talking about tips for selecting, planning, and prototyping product features. He has in-depth experience marketing products, addressing product requirements, research, UX design, and management.

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User Testing Customer Experience Product Research ChatGPT 111