Userpilot

JULY 24, 2023

A typical launch plan includes everything from the ideation phase to the conceptualization and testing of your ideas. An effective product launch checklist includes the following: Define your target audience and build out your user personas. It may also include a soft launch designed to seek early feedback from pilot users.

Product launches 98

Product launches User Testing Product Research ChatGPT 98

Gainsight

OCTOBER 10, 2023

These are the headline-grabbing use cases, but the rise of AI is trickling into other industries, including Customer Education. While still early in its evolution, AI is helping Customer Education teams create more impactful content with fewer resources. your goals should really come from your customers and team. What hasn’t?

Education 52

Education User Testing Reporting Tools Data Visualization 52

Userpilot

MARCH 7, 2024

TL;DR User engagement is a measure of how active your users are inside the product and how good the product is at keeping them interested. Customer engagement is a wider concept than user engagement encompassing customer interactions with the brand across all customer journey stages. What is user engagement?

Analytic Tools 105

Analytic Tools Data Visualization Onboarding KPIs Feedback Software 105

Userpilot

APRIL 28, 2023

For example, it can optimize the onboarding experience to reduce the time to value and help users discover more advanced features later on. You can leverage AI to analyze customer and product usage data for personalization of the customer experience inside the product. Why use AI during the customer onboarding process?

Artificial Inteligence 97

Artificial Inteligence User Testing Feedback Software Analytic Tools 97

Product Talk

APRIL 3, 2024

Customer interviews are one of the most impactful activities a product team can do. Customer interviews are one of the most impactful activities a product team can do. Tweet This An early customer interviewing mistake is to spend your interview time exploring your solution ideas. You can learn more about assumption tests here.

User Testing 168

User Testing Customer Experience Customer Feedback User Friction 168

Product Talk

SEPTEMBER 6, 2023

I think there’s a whole bunch of stuff around trends, where we’re now saying, “If we’re going to make good decisions about what to build, let’s include the customer in the process. Let’s test our assumptions. Why do you need to talk to a customer? Can we get access to customers?

Product Research 241

Product Research User Testing ChatGPT Research Software 241

UX Planet

JANUARY 22, 2024

As a result, they skip research, don’t control all aspects of the project, such as technical terms, and sometimes don’t have time to test different approaches. USERS: Explain to ChatGPT who the users you design for are. WHY THE USERS NEED IT: Explain the pain point and why the users must solve it.

Analytic Tools 79

Analytic Tools Feedback Software Research Software Artificial Inteligence 79