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4 Aha Moment Examples That Will Inspire Your SaaS Business

Userpilot

We've listed Aha Moment examples from Demio, Pipedrive, Mailchimp, and Calendly to give you some inspiration. Aha Moment example #4: Calendly. Calendly's software allows you to automatically schedule appointments and put them in your calendar. This test function takes all the pressure off.

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The Perfect World and the Real World of Product Research

The Product Coalition

Alternatively, this can also be done with users who have just recently signed up and still have fresh memories of their first usage. Exit Interviews: Send emails to recent target customers who have just stopped using the product after using it for a short period of time, inviting them to a quick conversation via a Calendly link.

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SaaS Valuation: How to Value a SaaS Company + Tips for Improving Valuation

Userpilot

The same applies when you compare yourself to your competitors. EBITDA valuation EBITDA is the alternative valuation method used for larger companies (over $5M), growing faster (over 50% YOY) and generating higher revenue (over $2M). Overestimating your growth rates sets unrealistic expectations and undermines investor trust.

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Key Performance Indicators in SaaS: What To Track & How To Improve Them

Userpilot

Using exit surveys to understand why customers leave and offer alternatives to avoid churn. This metric mainly helps you compare user accounts and locate those that generate the most revenue. Here’s an example from Calendly. Calendly Account Upgrade Modal. What are key performance indicators? Churn Survey.

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The Best App Onboarding Examples of 2021

Userpilot

The alternative would be to offer generic onboarding (such as a product tour ) to all users, which would be tedious and boring. This could be compared to the loading icon on the video games many of us grew up with, so you could see it as an element of gamification. Best App Onboarding Example #5: Calendly. Kontentino.

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How to build effective in-app surveys to collect feedback in SaaS [Examples included]

Userpilot

In-app surveys are more likely to receive a response compared to email requests that may get lost in a spam folder or cluttered inbox. A few survey questions you could ask include “how would you rate the product’s value compared to its cost?” Calendly asks users to evaluate their experience. Let’s get right into it!

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The Hidden Cost of Missing Out on Integrations in Your SaaS

Userpilot

Since different apps target different types of users – an alternative method of segmentation is via the firmographics of the 3rd party app’s user base. Reference: Calendly & Webex LinkedIn, Newsletter, & Blog. Segmenting by User Types. Retention Boost.