Userpilot

JUNE 30, 2023

Use the same format to capture customer feedback across the customer journey. With Userpilot , you can create surveys code free from scratch or benefit from our templates, trigger automated answers, or follow-up questions to user responses. Book a demo to learn more! What is the voice of the customer survey?

Customer Feedback 88

Customer Feedback User Testing Feedback Software Data Visualization 88

Userpilot

JULY 29, 2021

By engaging with your customer across multiple communication channels (in-app experiences, live chat, self-service support, etc) your goal is to create a seamless experience that leads towards increased user satisfaction and ultimately, customer retention. Get a demo now! Get a demo and see how to do it right.

Feedback Software 98

Feedback Software Analytic Tools Reporting Tools Customer Communications 98

Userpilot

JUNE 21, 2021

The Net Promoter Score (NPS) captures your user sentiment and informs you how likely your users are to recommend your tool to their friends. But what is the best NPS feedback software for this task? NPS scores are a standardized metric for measuring user satisfaction. What is NPS feedback software?

Feedback Software 52

Feedback Software Analytic Tools Data Visualization User Testing 52

Userpilot

AUGUST 31, 2023

The key differences between Heap and Google Analytics 4 (GA4) are: Heap automatically tracks everything through code installation while GA4 combines both auto-collected and user-defined events. Heap offers relatively simple installation via a code snippet for auto-collecting events. Path comparison in Heap. What is Heap?

Data Visualization 59

Data Visualization Analytic Tools Feedback Software Reporting Tools 59

Userpilot

MARCH 29, 2024

Implement app usage analysis and convert new users to repeat buyers. Book a demo now to begin. Try Userpilot and Take Your Product Experience to the Next Level Get a Demo 14 Day Trial No Credit Card Required What is a conversion funnel leak? The absence of it leads to user frustration and churn. Userpilot can help.

Data Visualization 93

Data Visualization User Testing Analytic Tools Feedback Software 93

Userpilot

NOVEMBER 19, 2022

They also help develop only the products that satisfy real user problems. This improves customer satisfaction and saves the organization resources which could be wasted on developing unwanted features. During the prelaunch stage, their task is to carry out market and customer research. Book the demo!

Data Visualization 94

Data Visualization User Testing Research Software Feedback Software 94

Userpilot

NOVEMBER 15, 2021

UserGuiding is a no-code tool for user onboarding. Interactive help centers enable your business to support more customers and improve customer satisfaction without having to rely solely on your support team. UserGuiding reviews. Get a demo and get started. What is UserGuiding? Is it worth it?

Analytic Tools 86

Analytic Tools Feedback Software Reporting Tools Onboarding KPIs 86

Userpilot

MAY 31, 2022

The main difference between reactive and proactive support is that the former waits for customers to reach out with an issue for you to resolve, but the latter identifies potential problems before they happen and suggests solutions to customers, saving time and resources. This is where proactive customer support comes in.

Feedback Software 89

Feedback Software Reporting Tools User Testing Customer Feedback 89

Userpilot

JULY 27, 2022

There are four primary ways of collecting active feedback: in-app surveys , email feedback surveys, usability testing, and user interviews. In comparison, passive feedback is the one initiated by the user. Uncover customer pain points and eliminate friction from the product, resulting in a better user experience.

Feedback Software 89

Feedback Software User Testing Customer Feedback Analytic Tools 89

Userpilot

JANUARY 23, 2024

Book a Userpilot demo to see how you can improve your product success. Product positioning is a strategy that defines where and how your product stands in the market in order to bring more customers and improve your brand’s reputation. A well-positioned brand can help customers make informed purchasing choices.

Feedback Software 52

Feedback Software Research Software Analytic Tools Positioning 52

Userpilot

OCTOBER 18, 2021

There are eight SaaS trends in 2021 that you should be aware of: vertical SaaS, platform unbundling, micro SaaS, artificial intelligence and machine learning, low code (or no code) approach, SaaS integration, mobile optimization, and centralized analytics. To conduct an NPS survey, you can use feedback software like Userpilot.

Analytic Tools 87

Analytic Tools Feedback Software Research Software Onboarding KPIs 87

Userpilot

NOVEMBER 30, 2021

It’s easy to use and doesn’t require coding skills. Appcues is one of the more expensive tools, clocking in at $879/mo paid annually (its cheaper plan only includes five user segments). Userlane is also a DAP tool, unique due to its employee onboarding functionality. New User Onboarding. User Analytics.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

OCTOBER 11, 2021

Recurring revenue and account expansion: give users flexibility with other relevant SaaS integrations, user segmentation, offer trials to premium features , use automated in- app messaging for contextual customer expansion, and incentivize promoters to write in-depth product reviews. Get a demo and see how. #5

Feedback Software 107

Feedback Software User Testing Product Research Customer Experience 107

Userpilot

JULY 26, 2022

That’s why qualitative data provides more insights, removes biases, and leads to customer-led growth, in comparison with quantitative feedback. You can collect qualitative data through feedback surveys, NPS surveys , in-app surveys, heatmaps, session recordings, customer reviews, public roadmaps, and exit surveys.

Feedback Software 92

Feedback Software User Testing Research Software Customer Feedback 92

Userpilot

AUGUST 11, 2022

Create an in-app help center, so users don’t have to leave your product to get help. Get a Userpilot demo and see how you can make your customer success work easier. What is customer success? Customer success is the practice of ensuring customers get their desired outcome when using your SaaS.

Feedback Software 93

Feedback Software Research Software Analytic Tools User Testing 93

Userpilot

JUNE 2, 2022

B2B SaaS stands for businesses that provide cloud-based software solutions to other businesses. NPS surveys , along with segmentation, allow you to analyze user sentiment and convert detractors to promoters. B2B SaaS involves businesses that provide cloud-based software solutions to other businesses. Customer churn rate.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Gainsight

MAY 8, 2019

Evaluating software is tough. The only advice I can give is: read the reviews , read the comparisons , read the case studies , and demo everything. But you know what’s worse than spending time on demo calls? Buying the wrong software and getting stuck with a product that doesn’t serve your needs.

Analytic Tools 49

Analytic Tools Feedback Software Data Visualization Reporting Tools 49

Userpilot

JUNE 2, 2022

You derive a NPS by asking customers to rate the likelihood of them recommending your product or service to others on a horizontal numeric scale. CSAT surveys: Customer Satisfaction surveys are used to measure how satisfied customers are with your product or service. Product ratings and reviews on third-party sites.

Feedback Software 52

Feedback Software User Testing Customer Feedback Analytic Tools 52

Userpilot

MARCH 29, 2023

If you’re after the answer to this question, here’s our in-depth comparison of 4 different user onboarding platforms : Userpilot Appcues UserGuiding Chameleon Let’s check out which of them offers the best features for your use case and the most competitive pricing plans! according to G2 reviewers.

Analytic Tools 84

Analytic Tools Feedback Software Data Visualization Reporting Tools 84

Userpilot

MARCH 16, 2024

Is UserGuiding or Chameleon the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. Get a Userpilot demo and drive your product growth code-free. Let’s dive in!

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MARCH 29, 2024

Is Chameleon or WalkMe the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Chameleon, and WalkMe compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Data Visualization 52

Userpilot

MARCH 16, 2024

Is Appcues or Chameleon the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Appcues, and Chameleon compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Schedule a demo today to explore its powerful funnel analysis capabilities firsthand. Get a Demo 14 Day Trial No Credit Card Required What is Heap? This helps in improving the user experience and conversion paths.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Software Review 52

Userpilot

MARCH 16, 2024

Is Chameleon or Whatfix the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Chameleon and Whatfix compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Software Review 52

Userpilot

MARCH 21, 2024

TL;DR Customer feedback data visualization helps you identify trends, study patterns , and communicate findings by transforming raw data into tangible customer insights. Qualitative user feedback data: This includes all the words, phrases, reviews , and comments that customers write.

Data Visualization 87

Data Visualization Customer Feedback User Testing Feedback Software 87

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for cohort analysis and it comes with features such as paths, funnels, and user segmentation analysis. Schedule a demo today to explore its powerful cohort analysis capabilities firsthand.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Technical Review 52

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can have a hard time getting the software problems fixed quickly since you might rarely get an instant response from the support team. Get a Demo 14 Day Trial No Credit Card Required What is Mixpanel?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Software Review 52

Userpilot

MARCH 11, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Mixpanel is a good choice for retention analytics and it comes with features such as funnels, paths, user segmentation analysis, and behavioral analytics. Let’s get started! Ready to see Userpilot in action?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Event tracking : To allow you to track user events at each stage of the funnel. A/B testing : To experiment with UI changes and use funnel comparisons to measure performance improvements against old flows.

Data Visualization 52

Data Visualization Analytic Tools Onboarding KPIs Feedback Software 52

Userpilot

MARCH 16, 2024

Is Pendo or Chameleon the best tool for no-code growth? And is there a better in-app onboarding software that would better fit your needs? With so many alternatives on review sites, it’s a bit tricky to really choose one. TL;DR Let’s explore how Pendo and Chameleon compare when it comes to enabling SaaS no-code growth.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software Software Review 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for retention analytics and it comes with features such as funnels, paths, user segmentation analysis, and behavioral analytics. Get a Demo 14 Day Trial No Credit Card Required What is Heap?

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

DECEMBER 6, 2021

SaaS is evolving and users today expect more value, more quickly, with less effort than ever before. If your customer engagement levels are not where they need to be, maybe it’s time to look at the customer success software you’re using again? What is a customer success platform?

Analytic Tools 91

Analytic Tools Feedback Software Reporting Tools Data Visualization 91

Userpilot

APRIL 19, 2022

Only Pendo customers on the Pro and Enterprise plans have access to the NPS feature. Pendo’s paid plans are upwards of $2,000-$5,000 per annum based on online reviews. Some reviews suggest it can be way more. Pendo allows users to create both in-app and email surveys. What is the Net Promoter Score (NPS)?

Feedback Software 92

Feedback Software Analytic Tools Research Software Reporting Tools 92

Userpilot

APRIL 22, 2024

TL;DR A sentiment analysis dashboard typically integrates information from multiple data sources, such as social media posts, customer reviews, survey responses , and customer service chats. Customer sentiment dashboards help you generate the following: Sentiment trends over time. Book a Userpilot demo now to get started.

Data Visualization 74

Data Visualization Dashboard Customer Feedback User Testing 74

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Schedule a demo today to explore its powerful product analytics capabilities firsthand. Get a Demo 14 Day Trial No Credit Card Required What is Heap? Let’s get started! Ready to see Userpilot in action?

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your interactive user guides needs. We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Looking for a Better Alternative for Interactive User Guides?

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 52

Userpilot

MARCH 14, 2024

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for SaaS analytics and it comes with features such as funnels, paths, user segmentation analysis, and behavioral analytics. Get a Demo 14 Day Trial No Credit Card Required What is Heap?

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Technical Review 52