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7 Methods To Collect Customer Feedback for SaaS [+ Examples]

Userpilot

Perform product analytics to analyze feature usage and identify patterns, use heatmaps to gather user behavior insights, and track session recordings to find friction points. Check review platforms like Product Hunt and G2 to get direct feedback without asking customers. Product launch reviews. Social listening.

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How to Launch Automated Surveys in SaaS

Userpilot

Use both qualitative and quantitative survey questions to get a clear picture of the customer’s perception of your product. Userpilot and Typeform [long-form surveys only that you can embed] are the best tools for automating surveys. This leads to incomplete data, which may influence wrong product decisions on your part.

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Product Videos for Marketing SaaS [Examples Included]

Userpilot

There are several advantages to adopting video marketing: increase brand awareness and drive engagement , save time and resources with self-service in-app tutorials , and increase adoption with short video guides. Product welcome videos for introducing users to your product as soon as they sign up. Product welcome videos.

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How to Build a Strong Product Go-To-Market Strategy That Drives Adoption?

Userpilot

Your product go-to-market strategy is the final ingredient for any successful product launch. As a product marketer , it is your job to identify the best target audience for your product, while also finding the best pricing options, distribution channels, and unique value propositions.